Our client has an opportunity for an experienced aftersales professional to join their passenger dealership as Assistant Service Manager.
As Assistant Service Manager you will be responsible for a team of Service Advisors, Workshop Manager and Motor Vehicle Technicians in the workshop focused on aftersales excellence. You will analyse service advisor process and performance to ensure they are operating to the highest standards and providing customers with the best service. You will work closely with the workshop manager to operate a highly efficient workshop that works seamlessly with the service reception.
Requirements
- Currently a Service Reception Manager or Assistant Service Manager in the Middle East region
- Passenger car dealership experience with prestige or luxury cars
- Understanding of aftersales KPIs
- Lead, appraise and support employee performance
- Arabic speaking essential
- Maximise revenue and upsell with all customers
- A proven ability to coach, train and direct staff is vital to maximise performance and results
- Support management with reporting on performance and KPIs
- Committed to providing excellent customer service
- A thorough understanding of aftersales process
- Highly dedicated to progressing into a Service Manager position
The Package
US$ 49,000 annual salary package (tax free) plus company car, bonus scheme and expat benefits.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
In-House Legal Counsel – Property Law (Part-Time, Flexible, Remote)
We are excited to present a rare and highly flexible opportunity for a qualified and experienced In-House Legal Counsel to join our esteemed client, a UHNWI (Ultra High Net Worth Individual) from the Middle East with an impressive UK property portfolio.
The Role
As a key legal advisor to the Chairman, you will provide strategic property law guidance that directly supports and influences high-level decision-making. You will be a trusted partner, integral to the teams you collaborate with, shaping outcomes with confidence and expertise.
Your responsibilities will include:
- Offering comprehensive legal advice across a range of property matters, ensuring that risks are fully assessed to support sound business decisions.
- Translating complex legal issues into clear, actionable guidance for the Chairman and his senior advisers.
- Supporting both generalist and specialist legal needs, with a focus on conveyancing and heritage / listed properties.
- Maintaining a pragmatic, commercially focused approach to legal challenges, helping to drive business success.
Our Ideal Candidate
We are looking for a highly experienced property lawyer, qualified as a solicitor in England and Wales, with a minimum of 6 years’ post-qualification experience who will bring:
- Expertise in conveyancing, heritage properties, and listed building regulations.
- In-depth knowledge of land registration and property regulatory frameworks.
- Desirable experience in planning and construction law.
- A demonstrated ability to provide clear, concise legal advice and manage relationships with both internal and external stakeholders.
- Strong communication skills, with the ability to influence senior leadership and advise effectively at the highest levels.
- A pragmatic, solutions-focused mindset with the capability to work independently and efficiently.
What’s on Offer
- 💷 £55,000 – £62,000 per annum (depending on experience), on a consultancy basis.
- 💻 Hybrid working with exceptional flexibility.
- ⚖ A strong focus on work-life balance and well-being.
- ✈️ Occasional travel to the Middle East for high-level meetings.
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Watford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £36,000 OTE (uncapped)
- Company and manufacturer training
- Monday to Friday, 1 in 7 Saturdays!
Application Process
Please apply with your CV today.
An opportunity has become available with our client, a dealer group in Saudi Arabia, who are seeking a Master Technician to join their team. Our client prides itself on being a great place to work and offering ongoing training and development.
Reporting to the Workshop Manager, you will be involved in complex diagnostics and repairs, driving quality and first-time fix. Additionally, your focus will be on providing guidance and coaching to the other technicians in the workshop.
The Role
- Effectively investigate and diagnose complex faults
- Undertake complex repairs efficiently by using diagnostic equipment
- Performing repair work to a high standard and to manufacturer requirements
- The ability to coach and guide the technicians in the workshop to enhance the skill level and increase customer service is paramount
Ideal Candidate
The ideal candidate will have a minimum of 3 years’ experience as a Master Technician from a premium brand, ideally Audi, BMW, Porsche or Mercedes Benz, with exceptional technical skills. If you have any EV qualifications, that would be an added advantage.
The Package
A competitive basic salary and benefits
We are looking for a customer-focused Service Advisor to join our client's premium dealership in Watford.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £28,000-£30,000 + OTE up to £35,000
- Manufacturer training and career development
Apply with your CV today!
Are you ready to lead the growth of a new passenger car dealership in Saudi Arabia?
Our client is seeking a dynamic and experienced General Manager to oversee their dealership, with the potential to add additional locations within the next couple of years.
This is an exceptional opportunity for a hands-on leader who thrives in a start-up environment and has the drive to lead a business from the ground up. You will have full P&L responsibility, working closely with the leadership team to shape and execute the dealership’s vision, with a clear path to expansion in the near future.
The Role
- Lead the operational and strategic direction of the dealership, ensuring profitability and growth.
- Oversee all day-to-day operations including sales, aftersales, customer service, and marketing.
- Build and develop a high-performing team, driving a culture of excellence.
- Ensure customer satisfaction and loyalty, fostering long-term relationships.
- Work closely with the corporate office on expansion plans for future sites.
- Manage budgets, forecasts, and financial performance to meet targets.
- Implement innovative strategies to increase market share and brand presence.
Ideal Candidate
- Proven experience in a General Manager or senior leadership role within the automotive industry.
- Strong financial acumen and experience managing P&L responsibilities.
- Leadership skills with a focus on team development and performance management.
- A track record of success in achieving growth and profitability in a competitive market.
- Knowledge of the Saudi Arabian market would be a distinct advantage, although not essential.
What’s On Offer
Base salary SR 45,000 per month plus performance-related bonus, housing allowance, private
This is a unique opportunity to join an ambitious company with significant plans for growth. If you are a motivated with the skills to make an immediate impact, we would love to hear from you.
Are you an experienced automotive General Manager looking for your next challenge?
Our client is a highly respected automotive dealership in Saudi Arabia with facilities in key strategic locations. They are seeking a driven and experienced General Manager to join their team. Reporting to the Managing Director, the successful candidate will be responsible for leading the business and brand across the Kingdom by maximising the full potential of all revenue streams, being the leader in customer experience and building strong and sustainable OEM relationships
The Role
- Developing a strategy to increase revenue and profit in all areas of the business in accordance with the growth plan
- Ensuring all management and employees are committed to customer satisfaction and process excellence
- You will lead your people through demonstrating key behaviours, holding those accountable to the company and brand values, and incorporating impactful and skilled monthly reviews, team briefs and performance management practices.
- Controlling the division’s cash flow, stocks and assets to achieve a satisfactory return on investment
Ideal Candidate
- A fluent Arabic speaker with at least ten years’ experience as General Manager of a passenger car brand in the Middle East.
- Strong leadership capability, ability to communicate a vision and gain buy-in and commitment from the team, strong at developing and coaching others and creating an empowering ethos in a multi-cultural business
- Passion for the customer, and enjoy interacting with them one to one and ensuring unforgettable experiences
- A Commercial mindset, with an entrepreneurial spirit, owning and influencing your P&L whilst understanding the constraints and requirements of a large privately-owned environment with multiple stakeholders
- The ability to engage and build rapport with individuals at all levels and influence others.
- A modern outlook, keeping up to date with current social media channels like Instagram, YouTube, TikTok etc., and business networks such as LinkedIn
The Package
Base salary range between SR 60,000 – SR 65,000 per month TAX-FREE, plus an excellent bonus potential alongside additional benefits such as accommodation, car, annual business class air ticket etc
Application
Apply with your up-to-date CV. Alternatively, for a confidential discussion call us on +44 (0) 20 8681 1111
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
Our client, located near Bromley, is looking to hire an experienced Motor Vehicle Technician for their reputable brand.
Interested candidates should have demonstrated experience as a Motor Vehicle Technician within a main dealership.
Responsibilities:
- Perform servicing, diagnostics, and repairs on vehicles to high standards
- Provide expert technical advice to customers
- Deliver exceptional customer service
- Maintain cleanliness and organisation in the workshop
- Communicate effectively with the Service Reception team and Workshop Control
Requirements:
- Full UK Driving Licence
- NVQ Level 3 in Light Vehicle Maintenance
- Experience in a main dealership setting is a must
The Package:
- Basic Salary: £33,000 to £36,000 (dependent on main dealer experience) OTE £50,000 to £60,000 + per annum
- Monday – Friday, 8am to 5pm with Sat, 8am to 12.30pm on a 1 in 4 rota basis, paid as overtime.
If you're interested in this opportunity, please apply now with your CV!
Experienced Service Technician, MOT Tester & Diagnostic Technicians in Epsom, Surrey.
We seek experienced MOT Testers, Service and Diagnostic Technicians who like to go the extra mile to ensure customer satisfaction, for this delightful Service Centre in Epsom. They have a professional working environment, where each team member has opportunities to enhance their earning potential, through training and career development.
The Role
Technician – Working in an established Service Centre, the successful candidates will already have experience of using diagnostic equipment, along with vehicle servicing and diagnosing skills. Electrical qualifications will be an advantage. By working as part of a team, you will be focusing on delivering high levels of customer service.
MOT Tester – Applicants will have a valid MOT Licence and experience of working in a professionally run MOT Centre, following the relevant guidelines.
The successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop with manufacturer training.
The Salary
The salary is dependent upon the individual skillset, however, ranges from £28,000 to £42,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development.
A Full, UK Driving Licence and MOT Licence, in the case of the MOT Testing role are essential for the roles.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our client, an established car dealership is hiring a Service Manager to manage their service department.
Operating from a fantastic aftersales facility, you will be responsible for leading a multi-national workforce towards the achievement of operational targets within the business and exceeding the customer and the manufacturer’s expectations. Experience of managing a service department in Kuwait, Bahrain, Oman, Qatar, Saudi Arabia or the UAE would be ideal for success at this passenger car dealership.
Requirements
- Service Manager in a franchised car dealership for at least three years
- Arabic (as a first language) is essential as you will liaise with local customers whose converse in Arabic
- Full understanding of setting annual budgets for the department
- Ability to analyse aftersales KPIs to review performance and take the required steps to improve them
- Confident managing confrontational and challenging customers
- Passionate about success and exceeding expectations
The Package
$59,000 Tax Free salary package plus company car, annual flights, healthcare, family status and a KPI and business performance based incentive scheme.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
