Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Guilford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £27,000 – £29,000 + up to £35,000 OTE
- Company and manufacturer training
- Long Service holiday rewards that increase with your length of service
Application Process
Please apply with your CV today.
Our client is seeking a skilled Trade Parts Advisor to join their busy team in Croydon.
You will be a vital link between customers and the business, playing a key role in providing exceptional service and support.
Responsibilities
- Maintain accurate records in the CRM system
- Handle customer sales orders and queries professionally
- Upsell products and services to achieve sales targets
- Escalate issues to senior advisors or management as needed
- Look up and pre-pick customer parts orders
- Ensure customer satisfaction through follow-up calls
- Follow company policies in all customer interactions
- Stay updated on products, services, and policies
Requirements
- Strong problem-solving, decision-making, and planning skillS
- Customer-focused with excellent communication abilities
- Experience with data management systems such as Kerridge, CDK, KEYLOOP
The Package
- Basic salary: £27,000 – £28,000 + £35,000 OTE
- Working hours: Monday – Friday 7:30am – 5:30pm
Application
Apply now with your CV if this role is for you!
An established workshop in Crawley, is seeking an experienced Motor Vehicle Technician to join their friendly team. Their Service Centre has state of the art facilities, including on-site staff parking, with the unique opportunity to work 4 or 5 days a week.
Responsibilities
As a skilled Motor Vehicle Technician, who has the confidence to service, diagnose and repair a range of vehicles to a high standard. You will play a crucial role in ensuring the safety and reliability of customers' vehicles.
Requirements
To be considered for this role, you must have previous experience as a Vehicle Technician and hold a valid UK Driving Licence. You should also have excellent attention to detail, strong diagnostic skills and the ability to work efficiently under pressure.
Salary and Benefits
In return for your hard work and dedication, our client is offering a highly competitive salary of £32,000 to £38,000 dependent upon experience, along with a great bonus structure with the opportunity to earn £45,000 OTE and additional benefits.
You will also have the opportunity to work a 4, or 5 day week, alongside a team of highly skilled professionals in a dynamic and fast-paced environment.
Application
If you're a motivated, self-starter who is passionate about delivering high-quality work and providing excellent customer service, then we want to hear from you!
Apply today with your CV and take the first step towards a rewarding new role as a Motor Vehicle Technician in Crawley.
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
Experienced Motor Vehicle Technician/Mechanic/MOT Tester vacancy in Reading, Berkshire.
Are you an experienced Motor Vehicle Engineer and would you like to work in an equipped, State of the Art Aftersales workshop, where you are eased into the role through a structured training program from the day you join?
We are currently arranging Interviews for candidates certified to Level 3 in Motor Mechanics, or equivalent, to join our client’s service workshop.
They have a professional and amazing working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a Technician.
Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, are welcomed.
The Salary ranges from £32,000 to £42,000 dependent upon skills and is enhanced through ongoing training and development. In addition, there are opportunities to increase the salary with a realistic targeted bonus.
If you’re keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our client is seeking a skilled Parts Advisor to join their team. You will be a vital link between customers and the business playing a key role in providing exceptional service and support. The role is based in Kent.
The ideal candidate should have…
- Previous experience as a Parts Advisor in the automotive industry, either dealership or parts factor is essential
- Working with computer systems
- Sales experience – both inbound and outbound
- Working within the automotive industry
- Mechanical background advantageous.
- Strong communication and interpersonal skills
What will you be rewarded for in return for your hard work?
Salary: £28,000 plus competitive benefits package
Training and progression opportunities will be available!
Application
Apply now with your CV, if this role is for you!
We are currently seeking an experienced Car Sales Executive to join a car dealership near Newbury.
The ideal candidate will have a proven track record of achieving sales targets and exceeding customer expectations.
The role
- Show product options, adapt to customer needs, and encourage test drives
- Negotiate prices, payment, and finance directly with customers
- Engage in training to support team goals
- Work with Sales Admin to ensure product availability, place orders, update records, and schedule services
- Follow up with customers after delivery to ensure satisfaction and build relationships
- Collaborate with team members to provide excellent customer service
Ideal Candidate
- Excellent planning and organisational skills
- Quick learner with strong decision-making abilities
- Strong work ethic, adaptable to change
- Attention to detail and high-quality standards
- Ability to meet tight deadlines and react positively to market changes
- Proficient with PC, Microsoft
The Package
- Basic salary: £25,000 with an uncapped OTE £40,000 – £55,000 plus a company car!
- Monday to Friday 08:30 – 18:00 with a day off during the week
- Saturday 08:30 – 17:00
- Sunday 10:00 – 16:00 (1 in 2 rota)
- 30 days holiday including bank holidays
- Discounted MOTs, Service & Parts
Application
Apply with your CV, if this role is for you!
Are you an experienced Motor Vehicle Technician looking for a new challenge?
Our client, a reputable dealership, is seeking a driven, enthusiastic and motivated Technician to join their Service Workshop team.
The successful candidate will be responsible for accurately diagnosing and repairing a variety of vehicles to manufacturer standards. You will also participate in manufacturer training courses to develop and enhance the skills of the team.
The ideal candidate should be eligible to work in the UK, have a Full Driving Licence and be able to relocate for the role, if required. Families wanting to relocate and pets are welcome. Assistance with relocation and the shipping your toolbox will be provided.
In return, our client is offering a base salary of £38,000+ (dependent upon experience) per annum, with the potential to earn an OTE of £68,000+
Application
Our client is seeking someone who can deliver the very best customer service and thrive in a fast-paced environment. If you are a skilled technician, looking for a new opportunity and willing to relocate, kindly apply today.
At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.
Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.
Our client in Southampton is seeking a dedicated Service Technician and MOT Tester to join their team.
Responsibilities:
- Perform vehicle services and repairs per brand standards.
- Follow brand and dealership processes
- Communicate directly with customers as needed
- Support and mentor junior colleagues
- Participate in ongoing technical training
- Maintain a clean and safe work environment
Requirements:
- Minimum 2 years experience in a main dealership or independent
- Skilled in fault diagnosis with MOT Tester qualification
- Team player with strong customer service skills
- Relevant City & Guilds, BTEC, or NVQ accreditation
The Package:
- Monday to Friday – 08:30am – 17:30pm
- Saturday (1 in 4 rota) – 8:30am – 12:30pm
- Basic Salary £30,000 with a OTE of £35,000 – £50,000 (uncapped)
- 30 days holiday
- Bonus scheme
Apply with your CV today!
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a reputable passenger car dealership in Watford? If so, we want to hear from you!
As a Service Advisor, you will be the first point of contact for customers visiting the dealership, providing support and guidance throughout their service experience. From scheduling appointments to coordinating vehicle repairs, you’ll play a key role in ensuring customer satisfaction and loyalty.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment.
- Knowledge of automotive systems and repair processes is desirable.
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.
What’s on Offer?
- Competitive basic salary of £28,000 per annum (OTE £45k)
- Bonus scheme based on performance and customer satisfaction.
- Additional company benefits, including pension scheme and holiday allowance.
- Monday to Friday working hours from 8am to 6pm, with 1 in 3 Saturdays from 8am to 12pm
- Ongoing training and development opportunities to enhance your skills and career progression.
If you’re ready to take the next step in your career and join a great team dedicated to delivering excellence in customer service, apply now to become a part of their dealership in Watford!
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Are you currently a Brand Manager or General Manager of a passenger car dealership and seeking a new challenge in the Middle East?
Our client, a motor group in the Middle East is hiring a Brand Manager to focus on sales, marketing, CRM and aftersales performance.
Requirements
- Currently a Brand Manager or General Manager in a franchised car dealership
- Extensive experience as a General Sales Manager within prestige or niche car sales
- Experience of aftersales advantageous
- Middle East based and Western candidates considered
- Experience of sales process, volume planning and growth
- Driven by data, analysis of trends, the market and competitor performance
- Proven ability to bring impacting change
- Motivational leadership style
The Package
Competitive salary plus company car, bonus scheme and benefits. Family status applicants will be considered. £124,000 OTE
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
