We are looking for a motivated HGV Service Advisor to join our client near Bicester.
The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.
The Role
- Serve as the main contact for customers, ensuring a smooth service experience
- Maximise workshop bookings via outbound calls and emails
- Manage MOT bookings and invoicing ahead of test dates
- Communicate with customer requests and complete job cards accurately
- Promote additional services and repairs
Requirements
- Strong understanding of the motor industry (HGV)
- Previous experience in a HGV Service Advisor role or a similar Customer Service position
- Strong organisational and administrative abilities
- Proactive, with problem-solving and analytical skills
The Package
- £28,000 + up to £31,000 OTE
If you have a passion for customer service and possess the skills required for this role, we would love to hear from you. Please apply with your CV!
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Guilford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £27,000 – £29,000 + up to £35,000 OTE
- Company and manufacturer training
- Long Service holiday rewards that increase with your length of service
Application Process
Please apply with your CV today.
I am in search of a capable, experienced, customer focused Service Advisor to join a high-end luxury vehicle brand in their service department, in Hertfordshire.
You will be the first port of call for customers checking in their vehicles, as well as their trusty advisor for updating them on the progress of their vehicle. Therefore, confidence in building relationships and organisation are a must.
The Package
You will be offered a basic salary of £32,000 – £36,000. The commission structure will take your overall earnings to £42,000 – £46,000.
The Person
They are looking for an exceptional candidate with plenty of customer service experience, ideally from within the automotive industry.
That said, they will consider someone without any automotive experience, looking to begin a new fresh career.
Application Process
If you would like work for a company that really take pride in what they do as well as look after their staff then please APPLY.
Once you have applied, if suitable, I will call you to take some details, hopefully with an interview to follow. You know what to do! I look forward to speaking with you soon!
