We are seeking experienced Motor Vehicle Technician to join our client in Borehamwood. This is a fantastic opportunity to work with a leading automotive group, providing service and expertise to valued customers.
Key Responsibilities:
- Perform diagnostics, maintenance, and repairs on the vehicles
- Ensure all work is completed to the highest standards of quality and efficiency
- Utilise advanced diagnostic tools and software
- Collaborate with team members to maintain a high level of customer satisfaction
Requirements:
- Strong diagnostic and problem-solving skills
- Commitment to delivering exceptional customer service
- Minimum of 2 years experience working in a main dealership or independent garage
Salary and Benefits:
- Competitive base salary of £32,000 – £40,000 per annum, with the potential to earn up to £60,000
If you are a skilled technician looking for a new challenge and the opportunity to grow with a reputable company, we want to hear from you!
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Borehamwood? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment is a must
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £35,000 OTE (uncapped)
- Company and manufacturer training
- Long Service holiday rewards that increase with your length of service
Application Process
Please apply with your CV today.
Our client has an opportunity for an experienced aftersales professional to join their passenger dealership as Assistant Service Manager.
As Assistant Service Manager you will be responsible for a team of Service Advisors, Workshop Manager and Motor Vehicle Technicians in the workshop focused on aftersales excellence. You will analyse service advisor process and performance to ensure they are operating to the highest standards and providing customers with the best service. You will work closely with the workshop manager to operate a highly efficient workshop that works seamlessly with the service reception.
Requirements
- Currently a Service Reception Manager or Assistant Service Manager in the Middle East region
- Passenger car dealership experience with prestige or luxury cars
- Understanding of aftersales KPIs
- Lead, appraise and support employee performance
- Arabic speaking essential
- Maximise revenue and upsell with all customers
- A proven ability to coach, train and direct staff is vital to maximise performance and results
- Support management with reporting on performance and KPIs
- Committed to providing excellent customer service
- A thorough understanding of aftersales process
- Highly dedicated to progressing into a Service Manager position
The Package
US$ 49,000 annual salary package (tax free) plus company car, bonus scheme and expat benefits.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Watford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £36,000 OTE (uncapped)
- Company and manufacturer training
- Monday to Friday, 1 in 7 Saturdays!
Application Process
Please apply with your CV today.
An opportunity has become available with our client, a dealer group in Saudi Arabia, who are seeking a Master Technician to join their team. Our client prides itself on being a great place to work and offering ongoing training and development.
Reporting to the Workshop Manager, you will be involved in complex diagnostics and repairs, driving quality and first-time fix. Additionally, your focus will be on providing guidance and coaching to the other technicians in the workshop.
The Role
- Effectively investigate and diagnose complex faults
- Undertake complex repairs efficiently by using diagnostic equipment
- Performing repair work to a high standard and to manufacturer requirements
- The ability to coach and guide the technicians in the workshop to enhance the skill level and increase customer service is paramount
Ideal Candidate
The ideal candidate will have a minimum of 3 years’ experience as a Master Technician from a premium brand, ideally Audi, BMW, Porsche or Mercedes Benz, with exceptional technical skills. If you have any EV qualifications, that would be an added advantage.
The Package
A competitive basic salary and benefits
We are looking for a customer-focused Service Advisor to join our client's premium dealership in Watford.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £28,000-£30,000 + OTE up to £35,000
- Manufacturer training and career development
Apply with your CV today!
Our client, located near Bromley, is looking to hire an experienced Motor Vehicle Technician for their reputable brand.
Interested candidates should have demonstrated experience as a Motor Vehicle Technician within a main dealership.
Responsibilities:
- Perform servicing, diagnostics, and repairs on vehicles to high standards
- Provide expert technical advice to customers
- Deliver exceptional customer service
- Maintain cleanliness and organisation in the workshop
- Communicate effectively with the Service Reception team and Workshop Control
Requirements:
- Full UK Driving Licence
- NVQ Level 3 in Light Vehicle Maintenance
- Experience in a main dealership setting is a must
The Package:
- Basic Salary: £33,000 to £36,000 (dependent on main dealer experience) OTE £50,000 to £60,000 + per annum
- Monday – Friday, 8am to 5pm with Sat, 8am to 12.30pm on a 1 in 4 rota basis, paid as overtime.
If you're interested in this opportunity, please apply now with your CV!
Experienced Service Technician, MOT Tester & Diagnostic Technicians in Epsom, Surrey.
We seek experienced MOT Testers, Service and Diagnostic Technicians who like to go the extra mile to ensure customer satisfaction, for this delightful Service Centre in Epsom. They have a professional working environment, where each team member has opportunities to enhance their earning potential, through training and career development.
The Role
Technician – Working in an established Service Centre, the successful candidates will already have experience of using diagnostic equipment, along with vehicle servicing and diagnosing skills. Electrical qualifications will be an advantage. By working as part of a team, you will be focusing on delivering high levels of customer service.
MOT Tester – Applicants will have a valid MOT Licence and experience of working in a professionally run MOT Centre, following the relevant guidelines.
The successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop with manufacturer training.
The Salary
The salary is dependent upon the individual skillset, however, ranges from £28,000 to £42,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development.
A Full, UK Driving Licence and MOT Licence, in the case of the MOT Testing role are essential for the roles.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our client, an established car dealership is hiring a Service Manager to manage their service department.
Operating from a fantastic aftersales facility, you will be responsible for leading a multi-national workforce towards the achievement of operational targets within the business and exceeding the customer and the manufacturer’s expectations. Experience of managing a service department in Kuwait, Bahrain, Oman, Qatar, Saudi Arabia or the UAE would be ideal for success at this passenger car dealership.
Requirements
- Service Manager in a franchised car dealership for at least three years
- Arabic (as a first language) is essential as you will liaise with local customers whose converse in Arabic
- Full understanding of setting annual budgets for the department
- Ability to analyse aftersales KPIs to review performance and take the required steps to improve them
- Confident managing confrontational and challenging customers
- Passionate about success and exceeding expectations
The Package
$59,000 Tax Free salary package plus company car, annual flights, healthcare, family status and a KPI and business performance based incentive scheme.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
We have an immediate opportunity for an experienced Light Commercial Vehicle Technician (Van) to join our client’s premium car dealership in Feltham, London.
Are you a qualified Level 2 or 3 Technician, Time Served Technician and/or MOT Tester, who is travelling out of the area, or do you live within a commutable distance to Feltham; seeking a new challenge with training and development, we want to hear from you!
As Technician at this car dealership, you will working in a fast paced and challenging working environment with a focus on “fixing it right first time.” You will have opportunities to train and develop your skills and earn an achievable, “Time Saved” Bonus.
It is a good time to join this business, as they have a nice management team who believe in career development and progression, as well as developing your skills through training.
What’s needed from you?
- Experience as a City & Guilds, NVQ, IMI Level 2 or 3 Technician or MOT Tester, Time Served is good too!
- A Full UK Driving Licence is essential for this role, for insurance purposes
- Have your own set of Tools (Specialist tools will be provided)
- Recognise the importance of working as part of a team to provide the best levels of service
- Be familiar with working on a range of models of cars in an accurate and efficient manner with a focus on a “First Time Fix.” Participate in training and value working in a Team
- Successful track record within the role, ideally with franchise experience in the motor industry
- You simply need to have the “know how” of how to fix a vehicle and the “willingness to learn and develop,” this company will assist you with training and developing your skills
Package
A competitive basic salary, ranging from £34,000 to £45,000 dependent upon your skill level and specialism, with the added opportunity to earn Bonus.
Interested and wanting to hear more?
Contact us for more information and apply with your CV!
Entrust us with your next career move and leave the rest to us!
Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.
At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.
Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.
