Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Guilford? We want to hear from you!

You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.

Requirements

Previous experience as a Service Advisor within a dealership or automotive service environment
Excellent communication and interpersonal skills, with a customer-focused approach
Strong organisational skills and the ability to multitask effectively in a fast-paced environment
Knowledge of automotive systems and repair processes is desirable
A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
Full UK Driving Licence

The package

Basic salary: £27,000 – £29,000 + up to £35,000 OTE
Company and manufacturer training
Long Service holiday rewards that increase with your length of service

Application Process

Please apply with your CV today.

An established workshop in Crawley, is seeking an experienced Motor Vehicle Technician to join their friendly team. Their Service Centre has state of the art facilities, including on-site staff parking, with the unique opportunity to work 4 or 5 days a week.

Responsibilities
As a skilled Motor Vehicle Technician, who has the confidence to service, diagnose and repair a range of vehicles to a high standard. You will play a crucial role in ensuring the safety and reliability of customers' vehicles.

Requirements
To be considered for this role, you must have previous experience as a Vehicle Technician and hold a valid UK Driving Licence. You should also have excellent attention to detail, strong diagnostic skills and the ability to work efficiently under pressure.

Salary and Benefits
In return for your hard work and dedication, our client is offering a highly competitive salary of £32,000 to £38,000 dependent upon experience, along with a great bonus structure with the opportunity to earn £45,000 OTE and additional benefits.

You will also have the opportunity to work a 4, or 5 day week, alongside a team of highly skilled professionals in a dynamic and fast-paced environment.

Application
If you're a motivated, self-starter who is passionate about delivering high-quality work and providing excellent customer service, then we want to hear from you!

Apply today with your CV and take the first step towards a rewarding new role as a Motor Vehicle Technician in Crawley.

HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.

Are you a customer focused Service Advisor seeking a new career opportunity to work in a professional working working environment in the Crawley area? Aftersales department is expanding and this great opportunity could be for you!

The main duties of the role include:

You must have experience working in a dealership to be considered for this role
You will be the first port of call for customers checking in their vehicles, as well as their trusty advisor for updating them on the progress of their vehicle. Therefore, confidence in building relationships and organisation are a must
Full, UK license is required

The Package

You will be offered a basic salary of £30,000 and the commission structure will take your overall earnings to £40,000.

Training and career progression opportunities available.

Application

Apply now with your CV!

Experienced Motor Vehicle Technician/Mechanic/MOT Tester vacancy in Reading, Berkshire.

Are you an experienced Motor Vehicle Engineer and would you like to work in an equipped, State of the Art Aftersales workshop, where you are eased into the role through a structured training program from the day you join?

We are currently arranging Interviews for candidates certified to Level 3 in Motor Mechanics, or equivalent, to join our client’s service workshop.

They have a professional and amazing working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.

Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a Technician.

Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, are welcomed.

The Salary ranges from £32,000 to £42,000 dependent upon skills and is enhanced through ongoing training and development. In addition, there are opportunities to increase the salary with a realistic targeted bonus.

If you’re keen to learn more about this opportunity, apply now with your CV.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Are you an experienced Motor Vehicle Technician looking for a new challenge?

Our client, a reputable dealership, is seeking a driven, enthusiastic and motivated Technician to join their Service Workshop team.

The successful candidate will be responsible for accurately diagnosing and repairing a variety of vehicles to manufacturer standards. You will also participate in manufacturer training courses to develop and enhance the skills of the team.

The ideal candidate should be eligible to work in the UK, have a Full Driving Licence and be able to relocate for the role, if required. Families wanting to relocate and pets are welcome. Assistance with relocation and the shipping your toolbox will be provided.

In return, our client is offering a base salary of £38,000+ (dependent upon experience) per annum, with the potential to earn an OTE of £68,000+

Application

Our client is seeking someone who can deliver the very best customer service and thrive in a fast-paced environment. If you are a skilled technician, looking for a new opportunity and willing to relocate, kindly apply today.

At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.

Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.

Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a reputable passenger car dealership in Watford? If so, we want to hear from you!
As a Service Advisor, you will be the first point of contact for customers visiting the dealership, providing support and guidance throughout their service experience. From scheduling appointments to coordinating vehicle repairs, you’ll play a key role in ensuring customer satisfaction and loyalty.

Requirements

Previous experience as a Service Advisor within a dealership or automotive service environment.
Excellent communication and interpersonal skills, with a customer-focused approach.
Strong organisational skills and the ability to multitask effectively in a fast-paced environment.
Knowledge of automotive systems and repair processes is desirable.
A positive attitude and a willingness to go above and beyond to exceed customer expectations.

What’s on Offer?

Competitive basic salary of £28,000 per annum (OTE £45k)
Bonus scheme based on performance and customer satisfaction.
Additional company benefits, including pension scheme and holiday allowance.
Monday to Friday working hours from 8am to 6pm, with 1 in 3 Saturdays from 8am to 12pm
Ongoing training and development opportunities to enhance your skills and career progression.

If you’re ready to take the next step in your career and join a great team dedicated to delivering excellence in customer service, apply now to become a part of their dealership in Watford!

A great opportunity has arisen for a high performing Service Manager to join our client’s passenger car dealership.

The aftersales centre includes an impressive customer area and a new workshop with the latest technology and facilities. The dealership aims to deliver an unrivalled customer experience to their customers and continue to be the flagship dealership for their brand in the Middle East region.

Requirements

Service Manager in a franchised car dealership for over two years
Excellent communication and written skills
Ability to liaise with high profile customers and manage situations effectively and quickly
English speaking to a professional standard and Arabic is advantageous, but not a necessity
Ability to analyse aftersales KPIs to review performance and take the required steps to improve them
Confident managing confrontational and challenging customers
Energetic and passionate about being the best performing dealer for their brand in the region
Nurture relations with the regional office

The Package

£51,000 Tax Free salary package plus company car, healthcare, family status and a KPI/business performance-based bonus scheme paid on a quarterly basis. £96,000 Tax Free inclusive of bonus scheme!

Application

If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.

About HCP

HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit

An opportunity has become available with our client, a dealer group in Western Australia, who are seeking a Master Technician from the United Kingdom to join their team. Our client prides itself on being a great place to work and offering a good work life balance.

Reporting to the Service Manager, you will be involved in complex diagnostics and repairs, driving quality and first-time fix. Additionally, your focus will be on providing guidance and coaching to the other technicians in the workshop.

Ideal Candidate

The ideal candidate will have a minimum of 3 years’ experience as a Master Technician from a volume brand, ideally Nissan, Toyota, Hyundai or Ford, with exceptional technical skills to effectively diagnose and undertake repairs efficiently by using diagnostic equipment. Your ability to coach and guide the technicians in the workshop to enhance the skill level and increase customer service is paramount.

The Package

A competitive basic salary starting from £48,000 per annum, plus bonus.
5 day working week (with overtime available)
Housing provided for the first 6 months
Company car
28 days annual leave
Annual air ticket
Ongoing training and progression opportunities

Application

About HCP

HCP Automotive leads executive search and automotive recruitment across the UK, Middle East, and Asia. With unmatched expertise, we connect highly talented people with leading industry players.

We are seeking experienced Master Technicians to join our client at Edenbridge. This is a fantastic opportunity to work with a leading automotive group, providing service and expertise to valued customers.

Key Responsibilities:

Perform diagnostics, maintenance, and repairs on the vehicles
Ensure all work is completed to the highest standards of quality and efficiency
Utilise advanced diagnostic tools and software
Collaborate with team members to maintain a high level of customer satisfaction

Requirements:

The ideal candidate will be an experienced Diagnostic Level Mechanic, or Technician
Strong diagnostic and problem-solving skills
Commitment to delivering exceptional customer service

Salary and Benefits:

Competitive base salary of £41,000 per annum, with the potential to earn up to £57,000
25 days annual leave
Our client offers automatic enrolment in their outstanding training program, which includes valuable EV training, providing a significant boost to your career

If you are a skilled technician looking for a new challenge and the opportunity to grow with a reputable company, we want to hear from you!

Our client is seeking a Service Manager to manage their passenger car dealership’s service department.

Working for an established car group in Kuwait operating from an impressive aftersales centre the group seek continuous improvements in business performance, customer satisfaction and customer experience. As consistent recipients of awards and accolades for aftersales and customer performance they want the very best leader for their business.

Requirements

Service Manager in a franchised car dealership for over two years
Arabic is mandatory as you will be managing customer interactions with Arabic speaking locals
Possess a good grounding from either a Technical route or Service Advisor background prior to your current role as Service Manager
Reporting into a Head of Aftersales, this opportunity will suit someone who is early in their management career and possess around 2-5 years experience as a Service Manager
Full understanding of setting annual budgets for the department
Ability to analyse aftersales KPIs to review performance and take the required steps to improve them
Confident managing confrontational and challenging customers
Energetic and passionate about being the best performing dealer for their brand in the region
Nurture relations with key partners and the brand’s regional office

The Package

£42,500 Tax Free salary package plus company car, annual flights, healthcare, family status and a KPI and business performance based incentive scheme.

Application

About HCP