Experienced Automotive Warranty Administrator vacancy in Croydon, Surrey

We seek an experienced Vehicle Warranty Administrator, or Vehicle Service Advisor with Kerridge experience, who likes to go the extra mile, to ensure customer satisfaction, for this delightful Service Centre in Croydon. They have a professional working environment, where each team member has opportunities to enhance their earning potential with Bonus and Career development, through training.

The Role
Working in an established Service Centre, the successful candidate will already have experience of managing the warranty, process, making and processing Warranty Claims. Working as part of a team, with a focus on delivering high levels of customer service.

The successful applicant will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a manufacturer trained Service Advisor.

The Salary
The salary is dependent upon the individual skillset, up to £30,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development.

The Hours

8am to 5.30pm Monday to Friday (No weekends)

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

We look forward to hearing from you.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Experienced Automotive Service Advisor vacancy in Reading, Berkshire.

We seek an experienced Vehicle Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful Service Centre in Reading. They have a professional working environment, where each team member has opportunities to enhance their skills through training and Career development.

The Role

Working within a fast paced business priding itself with delivering high levels of professionalism and customer service
As Service Advisor, you will play an important part in ensuring high service levels are achieved through clear communication and teamwork with internal departments and customers
Professionally optimising upselling and sales opportunities, along with increasing productivity within the workshop in a manner
Updating systems and completing the necessary records

You will find no two days are the same!

The Person

Have the ability to work in a fast paced environment
Enjoy ensuring Customer Satisfaction and working as part of a team to achieve this
Communicate well, by phone, written and face to face communication
Organised, pro-active and able to work multitask
Have experience as an Automotive, Passenger Car, LCV, HGV Service Advisor, or relevant Customer Service Skills

The Salary
The basic salary is dependent upon the individual skillset, however, ranges from £28,000 to £30,000, with the additional opportunity to enhance your salary with Bonus, Overtime and skills through ongoing manufacturer training and development.

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

We look forward to hearing from you.

Experienced Automotive Service Administrator vacancy in Reading, Berkshire.

Our clients seek a Vehicle Service Administrator for their Automotive Service Centre in Reading. This is the ideal opportunity for those wishing to enter into a customer service role, with a difference!

We are seeking an experienced Customer Service professional, someone who likes to go the extra mile to ensure customer satisfaction. Along with proven organisational, administrative, customer service skills and the ability to work in a fast paced environment, where each team
member has opportunities to enhance their skills through training and Career development.

The Role
Working within a fast paced business priding itself with delivering high levels of customer service and professionalism. The role is varied and you will find no two days are the same!
As Service Administrator, you will play an important part in ensuring high service levels are achieved through clear communication and teamwork with internal departments and customers
Assisting the Advisors in a support function as required, along with assisting customers professionally, on the phone, in person and in writing
Calling customers prior to the booking to ensure attendance, answering queries, noting relevant information and preparing workload for the Advisors
Building a rapport with the customers, ensuring the process runs smoothly
Following – Up after the visit to ensure it went well and addressing an issues highlighted
Highlighting upselling and sales opportunities, along with increasing productivity within the workshop in a manner
Updating systems and completing the necessary records, invoicing

The Person

Have the ability to work in a fast pacedenvironment
Enjoy ensuring Customer Satisfaction and working as part of a team to achieve this
Communicate well, by phone, written and face to face communication
Organised, pro-active and able to work multitask
Ideally have experience as an Automotive, Passenger Car, LCV, HGV Service Advisor, or relevant Customer Service Skills, willing to learn and a “can do” and “pro-active” approach

The Salary
The basic salary is dependent upon the individual skillset, however, ranges from £26,000 to £28,000, with the additional opportunity to enhance your salary with Bonus, Overtime and skills through ongoing manufacturer training and development.

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

We look forward to hearing from you.

We have an immediate opportunity for an experienced Motor Vehicle Technician to join our client’s premium Commercial Van Centre in Feltham, London as a Light Commercial Diagnostic Technician (Vans).

Are you a qualified Diagnostic Technician, who is travelling out of the area, or do you live within a commutable distance to Feltham; seeking a new challenge with training and development, we want to hear from you!

As Commercial Van Technician at this dealership, you will be working in a fast paced and challenging working environment with a focus on “fixing it right first time.” You will have opportunities to train and develop your skills and earn an achievable, “Time Saved” Bonus.

It is a good time to join this business, as they have a nice management team who believe in career development and progression, as well as developing your skills through training.

What’s needed from you?

A Certificate confirming your Diagnostic Technician Accreditation
Experience as a City & Guilds, NVQ, IMI Level 2 or 3 Technician or MOT Tester, Time Served is good too!
Full UK Driving Licence is essential for this role, for insurance purposes
Have your own set of Tools (Specialist tools will be provided)
Recognise the importance of working as part of a team to provide the best levels of service
Be familiar with working on a range of models of Commercial Vehicles and/or cars, in an accurate and efficient manner with a focus on a “First Time Fix”
Participate in training and value working in a Team
You simply need to have the “know how” of how to fix a vehicle and the “willingness to learn and develop,” this company will assist you with developing your skills through training
Successful track record within the role, ideally with franchise experience in the motor industry

The Package
A competitive basic salary ranging from £34,000 to £45,000 dependent upon your skill level and specialism, with the added opportunity to earn Bonus and overtime (paid at 1.5) and an uncapped OTE in the region of £57,000
The Hours
As the business operates from 7am to 6pm, you have the option to work within those hours, for a better work/life balance, from 8am to 5pm or 7am to 4pm for example.

Monday to Friday, 1 in 3 Saturday mornings 8am to 12 Noon paid at 1.5.
Interested and wanting to hear more?
Contact us for more information and apply with your CV!

Application
If you meet the requirements for this role and are interested in joining our client’s team, kindly apply now for a more in-depth discussion with us.

At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.

Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.

Experienced Motor Vehicle Technician and MOT Tester, vacancy in North London.

The Role
We have a new opportunity for an experienced Motor Vehicle Technician, to join a service workshop where you will find like-minded technical professionals.

With a customer focused “first time fix” approach, you will join a productive team of Technicians and receive brand training to further enhance your skills.

The Package
Candidates will be rewarded with a competitive salary, dependent upon skillset, ranging from £37,000 to £45,000+ with the opportunity to earn an OTE of £60k, enhanced through ongoing training and development.

The Applicant
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with a competitive opportunities to develop as a Technician through training.

Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, with a relevant mechanical Level 3 Qualification are welcomed. Contact me if you have questions concerning this.

The Role
We are currently arranging Interviews for a certified Level 3 Motor Mechanics, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.

If you’re keen to learn more about this opportunity, apply now with your CV!

We look forward to hearing from you.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Service Team Manager vacancy near High Wycombe,
Buckinghamshire.

An exciting career enhancing opportunity has arisen in our client’s Aftersales department near High Wycombe, Buckinghamshire.

This company are an established customer focused and colleague friendly dealership, where you are recognised and rewarded for delivering high levels of customer satisfaction, whilst working as part of a team.

Our client is seeking an experienced customer focused Aftersales professional with proven experience of successfully managing their workload in the capacity of a Service Advisor.

In addition to this, we are looking for someone who is able to multi-task and manage their own team of technicians, along with welcoming customers to the department, workshop loading, updating technicians and managing and updating service customers on the progress of their vehicle and any additional work required, throughout the day.

The person
The ideal candidate will be familiar with working in a fast-paced working environment with quality and customer satisfaction at the forefront of their actions.

This candidate will already be experienced in providing exceptional customer service and take pride in delivering high levels of Customer delight.

We are looking for a candidate who is customer focused and motivated to effectively drive the business forward, by coordinating efficiency and productivity through the workshop. Also, dealing with technical and customer queries and issues in a pro-active manner.

A Full, UK driving licence and proven experience in this role are essential.

Salary
The salary for this role depends upon experience, however ranges from £30,000 to £34,000 Basic, with the opportunity to increase earnings with a targeted uncapped bonus scheme £40K+ OTE, along with many company benefits.

Application
If you’re keen to learn more about this opportunity, apply now with your CV.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

An exceptional opportunity has arisen for an accomplished and dynamic Aftersales Manager to join a prestigious and highly successful premium automotive dealership in Riyadh.

Role Overview

The Aftersales Manager will be responsible for overseeing all aftersales operations, driving customer satisfaction, and ensuring the department operates at peak efficiency. This role demands a results-driven leader with a commitment to delivering the highest standards of service and fostering customer loyalty.

Key Responsibilities

Lead and inspire the aftersales team to deliver exceptional service aligned with the standards of a premium brand.
Ensure operational efficiency, focusing on workshop productivity, technician performance, and customer retention.
Monitor performance metrics, identify areas for improvement, and drive continuous growth.
Collaborate with cross-functional teams to uphold a seamless customer journey and ensure alignment with the dealership’s strategic objectives.

Ideal Candidate Profile

Proven experience in aftersales management within a premium automotive brand.
Prior experience in the Middle East automotive sector is highly advantageous.
Exceptional leadership skills, with the ability to motivate and manage multi-cultural teams.
Strong customer focus and a passion for delivering outstanding service.
Adaptable, strategic, and results-oriented, with a keen eye for operational efficiency.

What’s on offer

This position offers a competitive compensation package and the opportunity to be part of a dealership committed to excellence.

Application

Apply with your latest CV

We seek an experienced Service Technician for an established Service Centre in Surrey. They have a professional working environment, where each team member has opportunities to enhance their earning potential through training and career development.

The Role
Working as part of a friendly team, in an established Service Centre, the successful candidates will be familiar with servicing and diagnosing vehicles efficiently and to a high standard. High Voltage Electrical (HVE) – Electrical qualifications will be an advantage.

Hours
8am to 5.30pm Monday to Friday and 8.30am to 1pm Saturday (Rota).

The successful applicant will join their colleagues in a friendly and positive working environment, where each team member is rewarded for their skills and has opportunities to develop with manufacturer training.

The Salary
The salary is dependent upon the individual skillset, however, ranges from £36,000 to £39,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development. You will also have the day off to celebrate your birthday!

A Full, UK Driving Licence is essential for this role, as driving is required.

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

We look forward to hearing from you.

Entrust us with your Career and leave the rest to us…

We are looking for an experienced Motor Vehicle Technician with an MOT Tester licence for a vacancy with our client in High Wycombe, Buckinghamshire.

The Role
We have a new opportunity for an experienced Motor Vehicle Technician, who is also qualified as an MOT Tester, to join a thriving service workshop.

With a customer focused “first time fix” approach, you will join like-minded Technicians, working as part of a courteous and knowledgable team.

The Applicant
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a Technician through training.

Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, are welcomed.

We are currently arranging interviews for a certified Level 3 Motor Vehicle Technician, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development through training.

The Package
Candidates will be rewarded with a competitive salary, dependent upon skillset, ranging from £33,000 to £40,000, with the opportunity to earn an OTE of £52k. Enhanced through ongoing training and development.

If you’re keen to learn more about this opportunity, apply now with your CV!

Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.

Our client, a car dealership based in Chiswick, West London, are seeking to recruit an experienced Motor Vehicle Technician to join their team.

If you are passionate about delivering exceptional customer service and would like to become part of a friendly and productive workshop team, then this could be the role for you!

Responsibilities

Reporting to the Workshop Controller, you will have responsibility for the maintenance and repair of a selection of motor vehicles
Working to ensure the highest standards of customer satisfaction, by performing a ‘first time fix’
Checking the information provided by the customer and Service Advisor on the Job card, ensuring there is enough information for you to be able to complete the repair
Maintaining quality standards and customer service, as well as following health and safety guidelines at all times
Ensuring accurate collection and recording of customer data in line with company standards
Maximising customer satisfaction by working as part of a team
Keeping the service team and internal workshop informed of expected timescales of completion of the repair and timescales
Ensuring the necessary paperwork is completed and the service department is updated of any additional work required, using the Vehicle Health Check
Attend Training courses and complete online training to keep up to date
Follow the instructions on the job card and report any additional work required
Work to a high standard, within manufacturer guidelines

Requirements

Successful track record within the role, ideally with dealership experience in the motor industry
Have your own set of Tools (Use of a Built-in Toolbox and Specialist tools will be provided)
Recognise the importance of working as part of a team to provide the best levels of service
Be familiar with working on a range of models of cars in an accurate and efficient manner
Focus on delivering high standards of customer service and a first-time fix
Participate in training and value working in a Team

Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.

Experienced Motor Vehicle Technician and MOT Tester, vacancy in North London. The Role We have a new opportunity for an experienced Motor Vehicle Technician, to join a service workshop where you will find like-minded technical professionals.

Experienced Motor Vehicle Technician and MOT Tester, vacancy in North London.

The Role
We have a new opportunity for an experienced Motor Vehicle Technician, to join a service workshop where you will find like-minded technical professionals.