We are seeking an experienced and driven Service Manager to join one of Saudi Arabia's leading and most innovative automotive dealership groups. If you are currently working as a Service Manager within an automotive dealership and are based in Makkah or Ar Riyad, this could be the perfect opportunity for your next challenge.

This role offers the chance to make a significant impact within a high-performing team and contribute to the success of a rapidly growing organization recognized for excellence in customer service and operations.

The Role

Oversee the day-to-day operations of the service department, ensuring the highest levels of efficiency and customer satisfaction.
Drive service sales and profitability, meeting and exceeding dealership targets.
Develop and implement processes to improve workflow, productivity, and quality.
Lead, mentor, and motivate a team of technicians and service advisors.
Build and maintain strong relationships with customers, providing exceptional service and resolving issues promptly.
Monitor and manage performance metrics, including customer satisfaction scores, workshop efficiency, and revenue targets.

Ideal Candidate

Proven experience as a Service Manager within an automotive dealership.
Strong understanding of workshop operations, customer service, and dealership processes.
Currently residing in Makkah or Riyadh, with a willingness to embrace a fresh challenge.
Excellent leadership and team management skills, with the ability to inspire and develop staff.
A track record of achieving and exceeding targets in a high-performance environment.
Passionate about delivering exceptional customer experiences.

What’s on Offer

Competitive salary and incentive scheme plus accommodation, car, annual air ticket and healthcare.

If you’re ready to take on a fresh challenge and make your mark with a leading KSA dealership group, we’d love to hear from you.

Our client is recruiting a Technical Specialist to support and develop their team of technicians to raise standards in the workshop, promoting first time fix and minimal repeat repairs.

As Technical Specialist you will be a current Master Technician for a prestige or luxury passenger car brand with your training and qualifications gained from the UK or Europe.

Requirements

Master Technician Certificate Holder from a premium or luxury car brand
Currently working in a franchised dealer supporting and developing the technical team
Middle East experience is an advantage as you will have worked within a multi-national dynamic
Excellent written and verbal English skills
Provide a hands-on approach to fault repairing
Patience and ability to train/develop staff within a multi-national environment

The Package

Salary package of SAR 20,000 per month plus car allowance, monthly bonus and expat benefits.

Application

If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.

About HCP

HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.

Experienced Service Advisor vacancy near Canterbury, Kent.

We seek an experienced Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful car dealership in Canterbury.

They have a professional working environment, with a delightful management team, where each team member has opportunities to enhance their earning potential with targeted bonus and career development, through training.

The Role
Working in an established Service Centre, the successful candidate will have experience of managing a service desk. Along with working as part of a team, they will also be focused on delivering high levels of customer service.

Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a manufacturer trained Service Advisor.

The Salary
The salary is dependent upon the individual skillset, however is around £28,000 basic, with the additional opportunity to earn bonus, enhanced through ongoing training and development.

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

Entrust us with your Career and leave the rest to us…

We look forward to hearing from you.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Service Team Manager vacancy near High Wycombe,
Buckinghamshire.

An exciting career enhancing opportunity has arisen in our client’s Aftersales department near High Wycombe, Buckinghamshire.

This company are an established customer focused and colleague friendly dealership, where you are recognised and rewarded for delivering high levels of customer satisfaction, whilst working as part of a team.

Our client is seeking an experienced customer focused Aftersales professional with proven experience of successfully managing their workload in the capacity of a Service Advisor.

In addition to this, we are looking for someone who is able to multi-task and manage their own team of technicians, along with welcoming customers to the department, workshop loading, updating technicians and managing and updating service customers on the progress of their vehicle and any additional work required, throughout the day.

The person
The ideal candidate will be familiar with working in a fast-paced working environment with quality and customer satisfaction at the forefront of their actions.

This candidate will already be experienced in providing exceptional customer service and take pride in delivering high levels of Customer delight.

We are looking for a candidate who is customer focused and motivated to effectively drive the business forward, by coordinating efficiency and productivity through the workshop. Also, dealing with technical and customer queries and issues in a pro-active manner.

A Full, UK driving licence and proven experience in this role are essential.

Salary
The salary for this role depends upon experience, however ranges from £30,000 to £34,000 Basic, with the opportunity to increase earnings with a targeted uncapped bonus scheme £40K+ OTE, along with many company benefits.

Application
If you’re keen to learn more about this opportunity, apply now with your CV.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Our Client is an automotive dealership based in Chiswick, West London. They have an opportunity for an experienced Motor Vehicle Technician to join their team.

Ideal Candidate

Interested candidates should have proven experience of working as a Motor Vehicle Technician and/or MOT Tester Technician.

You will be a qualified IMI Level 2 or IMI Level 3 Motor Vehicle Technician (or equivalent) and have experience of working in a fast paced working environment with a focus on “fixing it right first time”.

Master Technicians, Diagnostic and Service Technicians as well as those trained in an Independent Garage are all welcome to apply, as manufacturer training and continued development will be provided.

The Package
The Basic salary ranges from between £34,000 to £50,000, with an uncapped bonus structure.

The Hours

Flexible working hours, 42.5 hours a week Monday to Friday & 1 in 4 Saturdays

Interested and wanting to hear more? Contact us for more information and apply with your CV!

HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.

Our Client is an Automotive Commercial Van Centre in St Albans, Hertfordshire. They have an opportunity for an experienced Motor Vehicle Technician to join their team.

Ideal Candidate
Interested candidates should have proven experience of working as a Motor Vehicle Technician and/or MOT Tester Technician with Passenger Cars, or Vans.

You will be a qualified Level 2 or Level 3 Motor Vehicle Technician (or equivalent) and have experience of working in a fast paced working environment, with a focus on “fixing it right first time”.

The Package
The Basic salary ranges from between £34,000 to £45,000, with an uncapped bonus structure.

Interested and wanting to hear more? Contact us for more information and apply with your CV!

We have an immediate opportunity for an experienced HGV Parts Advisor to join our client’s premium Commercial HGV Centre in Reading, Berkshire.

Are you an experienced HGV Parts Advisor, seeking a new challenge?

Perhaps you are travelling to work out of the area and would like to cut your commute for a better work/life balance?

If you are trained in HGV Parts, live within a commutable distance to Reading and seeking a new challenge with training and development, we want to hear from you!

The Role
As a HGV Parts Advisor at this centre, you will be working as part of a team in a fast paced and challenging working environment.

Using your technical knowledge of vehicle parts and associated accessories, you will be assisting the team of Technicians to complete repairs, returning client vehicles to the road as soon as possible.

You will already be familiar with working in a pro-active way, ordering, pre-picking and checking parts stock levels as required.

You will have opportunities to train and develop your skills, with the opportunity to earn Bonus and overtime.

It is a good time to join this business, as they have a nice management team who believe in career development and progression, as well as developing your skills through training.

What’s needed from you?

Experience as a HGV Parts Advisor, with a technical knowledge of HGV parts
A Full UK Driving Licence is essential for this role, for insurance purposes
Recognise the importance of working as part of a team to provide the best levels of service
Participate in training and value working in a Team
You simply need to have a Technical “know how” of Heavy Goods vehicle parts, with a “willingness to learn and develop,” this company will assist you with training and developing your skills.

A successful track record within the role, ideally with franchise experience in the motor industry.

Package
A competitive basic salary starting from £31,200, with the opportunity to earn Bonus and overtime paid at 1.5

Interested and wanting to hear more?
Entrust us with your next career move and leave rest to us!
Contact us for more information and apply with your CV!

Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.

At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.

Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.

We have an immediate opportunity for an experienced Motor Vehicle Technician to join our client’s premium Commercial Van Centre in Feltham, London as a Light Commercial Technician (Vans).

Are you a qualified Level 2 or 3 Technician, Time Served Technician and/or MOT Tester, who is travelling out of the area, or do you live within a commutable distance to Feltham; seeking a new challenge with training and development, we want to hear from you!

As Commercial Van Technician at this car dealership, you will be working in a fast paced and challenging working environment with a focus on “fixing it right first time.” You will have opportunities to train and develop your skills and earn an achievable, “Time Saved” Bonus.

It is a good time to join this business, as they have a nice management team who believe in career development and progression, as well as developing your skills through training.

What’s needed from you?

Experience as a City & Guilds, NVQ, IMI Level 2 or 3 Technician or MOT Tester, Time Served is good too!
Full UK Driving Licence is essential for this role, for insurance purposes
Have your own set of Tools (Specialist tools will be provided)
Recognise the importance of working as part of a team to provide the best levels of service
Be familiar with working on a range of models of Commercial Vehicles and/or cars, in an accurate and efficient manner with a focus on a “First Time Fix”
Participate in training and value working in a Team
You simply need to have the “know how” of how to fix a vehicle and the “willingness to learn and develop,” this company will assist you with training and developing your skills
Successful track record within the role, ideally with franchise experience in the motor industry

The Package
A competitive basic salary ranging from £34,000 to £45,000 dependent upon your skill level and specialism, with the added opportunity to earn Bonus and overtime paid at 1.5

Interested and wanting to hear more?
Entrust us with your next career move and leave rest to us!
Contact us for more information and apply with your CV!
Application
If you meet the requirements for this role and are interested in joining our client’s team, kindly apply now for a more in-depth discussion with us.

Our client, a car dealership based in Chiswick, West London, are currently seeking to recruit an experienced Vehicle Technician to join their team.

If you are passionate about delivering exceptional customer service and would like to become part of a friendly and productive workshop team, then this could be the role for you!

Responsibilities

Reporting to the Workshop Controller, you will have responsibility for the maintenance and repair of a selection of motor vehicles
Working to ensure the highest standards of customer satisfaction, by performing a ‘first time fix’
Checking the information provided by the customer and Service Advisor on the Job card, ensuring there is enough information for you to be able to complete the repair
Maintaining quality standards and customer service, as well as following health and safety guidelines at all times
Ensuring accurate collection and recording of customer data in line with company standards
Maximising customer satisfaction by working as part of a team
Keeping the service team and internal workshop informed of expected timescales of completion of the repair and timescales
Ensuring the necessary paperwork is completed and the service department is updated of any additional work required, using the Vehicle Health Check
Attend Training courses and complete online training to keep up to date
Follow the instructions on the job card and report any additional work required
Work to a high standard, within manufacturer guidelines

Requirements

Successful track record within the role, ideally with dealership experience in the motor industry
Have your own set of Tools (Use of a Built-in Toolbox and Specialist tools will be provided)
Recognise the importance of working as part of a team to provide the best levels of service
Be familiar with working on a range of models of cars in an accurate and efficient manner
Focus on delivering high standards of customer service and a first-time fix
Participate in training and value working in a Team

Application

If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us

At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to
ensure our clients find the right talent to help their business grow.

Motor Vehicle Technician required for our clients in Dartford, Kent, working Monday to Friday!

Our clients are seeking to recruit a Certified Level 3 Motor Vehicle Technician, ideally experienced to a Diagnostic, Master Technician level, however will also consider a qualified Service Technician, MOT Tester Technician with the skills to develop as with training, to join their team.

Salary
The Salary for the successful candidate will depend upon the experience of each applicant, however ranges from £30,000 to £40,000 Basic, with an OTE of £50,000+

Would you like to hear more about this role?

If you’re keen to learn more about this opportunity, apply now with your CV.