We are looking for a motivated HGV Service Advisor to join our client near Bicester.
The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.
The Role
- Serve as the main contact for customers, ensuring a smooth service experience
- Maximise workshop bookings via outbound calls and emails
- Manage MOT bookings and invoicing ahead of test dates
- Communicate with customer requests and complete job cards accurately
- Promote additional services and repairs
Requirements
- Strong understanding of the motor industry (HGV)
- Previous experience in a HGV Service Advisor role or a similar Customer Service position
- Strong organisational and administrative abilities
- Proactive, with problem-solving and analytical skills
The Package
- £28,000 + up to £31,000 OTE
If you have a passion for customer service and possess the skills required for this role, we would love to hear from you. Please apply with your CV!
Experienced Service Advisor vacancy in High Wycombe, Buckinghamshire.
We seek an experienced Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful car dealership in High Wycombe. They have a professional working
environment, where each team member has opportunities to enhance their earning potential, with career development, through training.
The Role
Working in an established Service Centre, the successful candidate will already have experience of managing a service desk. Working as part of a team, focusing on delivering high levels of customer service.
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a manufacturer trained Service Advisor
The Salary
The salary is dependent upon the individual skillset, however, ranges from £28,000 to £32,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Experienced Motor Vehicle Technician, Mechanic, MOT Tester, vacancy in High Wycombe, Buckinghamshire.
The Role
We have a new opportunity for an experienced Motor Vehicle Technician to join a service workshop where you will find like-minded technical professionals.
With a customer focused “first time fix” approach, you will join like-minded Technicians, working as part of a team.
The Package
Candidates will be rewarded with a competitive salary, dependent upon skillset, ranging from £33,000 to £40,000, with the opportunity to earn an OTE of £52k. Enhanced through ongoing training and development.
The Applicant
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a Technician through training.
Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, are welcomed.
We are currently arranging Interviews for a certified Level 3 Motor Mechanics, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.
If you’re keen to learn more about this opportunity, apply now with your CV!
Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our well established dealership in Bromley is looking for a Service Advisor to join its aftersales team. This is a fantastic opportunity to develop your career.
The Role:
As a Service Advisor, you will be the first point of contact for customers visiting the dealership, providing support and guidance throughout their service experience. From scheduling appointments to coordinating vehicle repairs, you'll play a key role in ensuring customer satisfaction and loyalty.
The requirements:
- Excellent administration and organisational skills
- Hold a valid and clean UK driving licence for a minimum of 1 year
- Previous experience as a Service Advisor in the automotive industry is mandatory
- Enjoy working in a fast-paced environment providing exceptional customer service
The package:
Basic £31,500, OTE £53,000 + per annum
Working hours are Monday – Friday, 8.00am – 6.00pm, 45 hours per week and Saturday 8.00am – 12.30pm (1 in 3, paid as additional hours)
If you're ready to take the next step in your career and join a great team dedicated to delivering excellence in customer service, apply now to become a part of their dealership in Bromley!
Our client in Brighton is looking for a Level 3 Vehicle Technician to join their busy dealership.
Are you a skilled Vehicle Technician with a passion for cars and a drive to excel in the automotive industry? We want to hear from you!
The role:
As a Vehicle Technician, you will play a crucial role in ensuring our customers receive top-quality service. You will be working in a supportive and friendly environment where your skills and experience will be valued and developed.
Key Responsibilities:
- Conduct vehicle servicing, diagnostics, and repairs to high standards
- Liaise with Service Reception and Workshop Control for smooth operations
- Provide technical advice and clear communication to customers
- Stay updated on the latest vehicle technology and product knowledge
- Deliver exceptional customer service to build loyalty and referrals
- Maintain an organised workspace and accurate administration
Requirements:
- NVQ Level 3 in Light Vehicle Maintenance
- Previous experience in the automotive industry
- Valid UK Driving Licence
- Ability to work both independently and as part of a team
- Strong attention to detail and ability to manage time effectively
Competitive Salary:
Starting from £31,000 – £38,000, with potential earnings up to £45,000 OTE
Apply Now!
If you meet the criteria and are excited about this opportunity, we’d love to hear from you. Send us your CV!
Our client, an established car dealership is hiring a Service Manager to manage their service department.
Operating from a fantastic aftersales facility, you will be responsible for leading a multi-national workforce towards the achievement of operational targets within the business and exceeding the customer and the manufacturer’s expectations. Experience of managing a service department in Kuwait, Bahrain, Oman, Qatar, Saudi Arabia or the UAE would be ideal for success at this passenger car dealership.
Requirements
- Service Manager in a franchised car dealership for at least three years
- Arabic (as a first language) is essential as you will liaise with local customers whose converse in Arabic
- Full understanding of setting annual budgets for the department
- Ability to analyse aftersales KPIs to review performance and take the required steps to improve them
- Confident managing confrontational and challenging customers
- Passionate about success and exceeding expectations
The Package
$59,000 Tax Free salary package plus company car, annual flights, healthcare, family status and a KPI and business performance based incentive scheme.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
We have an immediate opportunity for an experienced Light Commercial Vehicle Technician (Van) to join our client’s premium car dealership in Feltham, London.
Are you a qualified Level 2 or 3 Technician, Time Served Technician and/or MOT Tester, who is travelling out of the area, or do you live within a commutable distance to Feltham; seeking a new challenge with training and development, we want to hear from you!
As Technician at this car dealership, you will working in a fast paced and challenging working environment with a focus on “fixing it right first time.” You will have opportunities to train and develop your skills and earn an achievable, “Time Saved” Bonus.
It is a good time to join this business, as they have a nice management team who believe in career development and progression, as well as developing your skills through training.
What’s needed from you?
- Experience as a City & Guilds, NVQ, IMI Level 2 or 3 Technician or MOT Tester, Time Served is good too!
- A Full UK Driving Licence is essential for this role, for insurance purposes
- Have your own set of Tools (Specialist tools will be provided)
- Recognise the importance of working as part of a team to provide the best levels of service
- Be familiar with working on a range of models of cars in an accurate and efficient manner with a focus on a “First Time Fix.” Participate in training and value working in a Team
- Successful track record within the role, ideally with franchise experience in the motor industry
- You simply need to have the “know how” of how to fix a vehicle and the “willingness to learn and develop,” this company will assist you with training and developing your skills
Package
A competitive basic salary, ranging from £34,000 to £45,000 dependent upon your skill level and specialism, with the added opportunity to earn Bonus.
Interested and wanting to hear more?
Contact us for more information and apply with your CV!
Entrust us with your next career move and leave the rest to us!
Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.
At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.
Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.
We have an Immediate opportunity for an experienced Motor Vehicle Technician to join our client’s car dealership in Horsham, West Sussex.
Are you a qualified Level 3 Technician and/or MOT Tester, who lives in West Sussex and travelling out of the area, or do you live within a commutable distance to Horsham; seeking a new challenge with training and development?
As Technician at this car dealership, you will working in a fast paced and challenging working environment with a focus on “fixing it right first time.” You will have opportunities to train and develop your skills and earn an achievable, “Time Saved” Bonus.
It is a good time to join this business, as they have a nice management team who believe “the bonus is there to be achieved” and help you train and develop your skills
What’s needed from you?
Experience as a Level 3 Technician and Full Driving Licence are essential for this role
You simply need to have the “know how” of how to fix a vehicle and the “willingness to learn and develop,” this company will assist you with training and developing your skills
Successful track record within the role, ideally with franchise experience in the motor industry.
- Have your own set of Tools (Specialist tools will be provided)
- Recognise the importance of working as part of a team to provide the best levels of service
- Be familiar with working on a range of models of cars in an accurate and efficient manner
- Focus on delivering high standards of customer service and a first-time fix
- Participate in training and value working in a Team
Package
A competitive basic salary ranging from £30,000 to £46,000 dependent upon your skill level and specialism, with the added opportunity to earn Bonus.
Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.
At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.
Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.
Are you an experienced Senior Service Advisor passionate about customer service? Join our client’s dynamic dealership in Bedford!
The Role:
As a Senior Service Advisor, you’ll be the main point of contact for customers, managing vehicle check-ins, updates, and ensuring a smooth service experience. Your strong organisational skills and ability to build customer relationships are key.
Key Responsibilities:
- Greet customers and manage vehicle bookings
- Provide updates on vehicle progress and ensure timely service completion
- Maintain product knowledge and upsell services
- Keep accurate records
Requirements:
- Experience as a Service Advisor in a dealership or automotive setting
- Strong communication, organisation, and multitasking skills
- Full UK Driving Licence
The Package:
- Salary: £29,000 – £31,000 + up to £40,000 OTE
- Company and manufacturer training
- Long Service holiday rewards
Apply with your CV today!
Service Advisor vacancy in Croydon, Surrey.
Our clients in Croydon, Surrey have an opportunity for an experienced Service Advisor to join their fast paced service department.
This company have established themselves as a customer focused and colleague friendly dealership, where customer satisfaction is achieved through team work.
They are looking for a candidate who is good at rapport building, can work in a fast paced customer service environment and likes going the extra mile for their customers. Someone who can exceed targets and continue to build on their existing success.
The ideal candidate will have already be an experienced Service Advisor and take pride in delivering exceptional levels of Customer delight. They will be self-motivated and have the ability to work in a fast paced working environment, with team work and customer satisfaction at the forefront of their actions.
Salary
The salary for this role will be around £32,000, dependent upon experience, (if you are on a higher salary, still apply as there may be flexibility), with the opportunity to increase their earnings with a targeted bonus scheme £45k+ along with company benefits.
Application
Have the skills to work in this fast paced customer focused environment and ready for your next challenge?
Apply with your CV !
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
