Service Team Manager vacancy near High Wycombe,
Buckinghamshire.

An exciting career enhancing opportunity has arisen in our client’s Aftersales department near High Wycombe, Buckinghamshire.

This company are an established customer focused and colleague friendly dealership, where you are recognised and rewarded for delivering high levels of customer satisfaction, whilst working as part of a team.

Our client is seeking an experienced customer focused Aftersales professional with proven experience of successfully managing their workload in the capacity of a Service Advisor.

In addition to this, we are looking for someone who is able to multi-task and manage their own team of technicians, along with welcoming customers to the department, workshop loading, updating technicians and managing and updating service customers on the progress of their vehicle and any additional work required, throughout the day.

The person
The ideal candidate will be familiar with working in a fast-paced working environment with quality and customer satisfaction at the forefront of their actions.

This candidate will already be experienced in providing exceptional customer service and take pride in delivering high levels of Customer delight.

We are looking for a candidate who is customer focused and motivated to effectively drive the business forward, by coordinating efficiency and productivity through the workshop. Also, dealing with technical and customer queries and issues in a pro-active manner.

A Full, UK driving licence and proven experience in this role are essential.

Salary
The salary for this role depends upon experience, however ranges from £30,000 to £34,000 Basic, with the opportunity to increase earnings with a targeted uncapped bonus scheme £40K+ OTE, along with many company benefits.

Application
If you’re keen to learn more about this opportunity, apply now with your CV.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Experienced Service Advisor vacancy in Epsom, Surrey.

We seek an experienced Service Advisor who likes to go the extra mile. This company offers a pleasant and collaborative team working environment and colleagues can enhance their earning potential, through training, with opportunities for career development from within.

The Role
Working in an established Service Centre, the successful
candidate will already have experience of managing a service desk and will use these skills to manage the customer bookings and welcome customers to the department. Working as part of a team,they with a focus on delivering high levels of customer service.

The successful applicant will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a manufacturer trained Service Advisor.

The Salary
The salary is dependent upon the individual skillset, however, ranges from £30,000 to £32,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development. You also have an additional holiday, as you have your Birthday off!

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

Entrust us with your Career and leave the rest to us…

We look forward to hearing from you.

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

An exceptional opportunity has arisen for an accomplished and dynamic Aftersales Manager to join a prestigious and highly successful premium automotive dealership in Riyadh.

Role Overview

The Aftersales Manager will be responsible for overseeing all aftersales operations, driving customer satisfaction, and ensuring the department operates at peak efficiency. This role demands a results-driven leader with a commitment to delivering the highest standards of service and fostering customer loyalty.

Key Responsibilities

Lead and inspire the aftersales team to deliver exceptional service aligned with the standards of a premium brand.
Ensure operational efficiency, focusing on workshop productivity, technician performance, and customer retention.
Monitor performance metrics, identify areas for improvement, and drive continuous growth.
Collaborate with cross-functional teams to uphold a seamless customer journey and ensure alignment with the dealership’s strategic objectives.

Ideal Candidate Profile

Proven experience in aftersales management within a premium automotive brand.
Prior experience in the Middle East automotive sector is highly advantageous.
Exceptional leadership skills, with the ability to motivate and manage multi-cultural teams.
Strong customer focus and a passion for delivering outstanding service.
Adaptable, strategic, and results-oriented, with a keen eye for operational efficiency.

What’s on offer

This position offers a competitive compensation package and the opportunity to be part of a dealership committed to excellence.

Application

Apply with your latest CV

We seek an experienced Service Technician for an established Service Centre in Surrey. They have a professional working environment, where each team member has opportunities to enhance their earning potential through training and career development.

The Role
Working as part of a friendly team, in an established Service Centre, the successful candidates will be familiar with servicing and diagnosing vehicles efficiently and to a high standard. High Voltage Electrical (HVE) – Electrical qualifications will be an advantage.

Hours
8am to 5.30pm Monday to Friday and 8.30am to 1pm Saturday (Rota).

The successful applicant will join their colleagues in a friendly and positive working environment, where each team member is rewarded for their skills and has opportunities to develop with manufacturer training.

The Salary
The salary is dependent upon the individual skillset, however, ranges from £36,000 to £39,000, with the additional opportunity to earn bonus, enhanced through ongoing training and development. You will also have the day off to celebrate your birthday!

A Full, UK Driving Licence is essential for this role, as driving is required.

If you’re keen to learn more about this opportunity, kindly apply now with your CV!

We look forward to hearing from you.

Entrust us with your Career and leave the rest to us…

We are looking for an experienced Motor Vehicle Technician with an MOT Tester licence for a vacancy with our client in High Wycombe, Buckinghamshire.

The Role
We have a new opportunity for an experienced Motor Vehicle Technician, who is also qualified as an MOT Tester, to join a thriving service workshop.

With a customer focused “first time fix” approach, you will join like-minded Technicians, working as part of a courteous and knowledgable team.

The Applicant
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a Technician through training.

Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, are welcomed.

We are currently arranging interviews for a certified Level 3 Motor Vehicle Technician, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development through training.

The Package
Candidates will be rewarded with a competitive salary, dependent upon skillset, ranging from £33,000 to £40,000, with the opportunity to earn an OTE of £52k. Enhanced through ongoing training and development.

If you’re keen to learn more about this opportunity, apply now with your CV!

Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.

Our client, a car dealership based in Chiswick, West London, are seeking to recruit an experienced Motor Vehicle Technician to join their team.

If you are passionate about delivering exceptional customer service and would like to become part of a friendly and productive workshop team, then this could be the role for you!

Responsibilities

Reporting to the Workshop Controller, you will have responsibility for the maintenance and repair of a selection of motor vehicles
Working to ensure the highest standards of customer satisfaction, by performing a ‘first time fix’
Checking the information provided by the customer and Service Advisor on the Job card, ensuring there is enough information for you to be able to complete the repair
Maintaining quality standards and customer service, as well as following health and safety guidelines at all times
Ensuring accurate collection and recording of customer data in line with company standards
Maximising customer satisfaction by working as part of a team
Keeping the service team and internal workshop informed of expected timescales of completion of the repair and timescales
Ensuring the necessary paperwork is completed and the service department is updated of any additional work required, using the Vehicle Health Check
Attend Training courses and complete online training to keep up to date
Follow the instructions on the job card and report any additional work required
Work to a high standard, within manufacturer guidelines

Requirements

Successful track record within the role, ideally with dealership experience in the motor industry
Have your own set of Tools (Use of a Built-in Toolbox and Specialist tools will be provided)
Recognise the importance of working as part of a team to provide the best levels of service
Be familiar with working on a range of models of cars in an accurate and efficient manner
Focus on delivering high standards of customer service and a first-time fix
Participate in training and value working in a Team

Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.

At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.

Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.

Our client is looking for an experienced Motor Vehicle Technician to join their team in Hatfield.

The successful candidate will be responsible for performing service, diagnostic, and repair tasks with precision and efficiency, focusing on diagnosing and fixing mechanical and electronic issues on the first attempt.

Key Responsibilities:

Perform repairs and services in a timely manner, ensuring accuracy and quality
Maintain a clean and organised work area, adhering to health and safety standards
Ensure compliance with all relevant legal regulations
Contribute to high levels of customer satisfaction by delivering excellent service
Provide guidance to trainees and support colleagues with diagnostic expertise

Requirements:

Candidates certified to Level 3 in Motor Mechanics
EV trained is an Advantage
Experience working in a main dealership is essential

The Package:

Basic salary £40,000, with an OTE of £50k + Company Benefits
Monday to Friday 8am-5pm
Saturday Rota 8am-12pm

This role offers an excellent opportunity for a skilled technician to excel in an established workshop and team environment.

Apply with your CV today!

HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.

Are you an experienced Motor Vehicle Technician, seeking a new career move?

Our client, a leading commercial vehicle dealership based in Crawley, West Sussex, is seeking a skilled motor vehicle technician to join their team.

As an Light Commercial Van Technician, you will play a crucial role in maintaining and repairing commercial vehicles to the highest standards. From routine maintenance to complex diagnostics, you'll be responsible for ensuring that our clients' vehicles are safe, reliable, and performing at their best.

Key Responsibilities

Conducting servicing, maintenance, and repairs on LGVs and vans, including engine diagnostics, brake repairs, and electrical system repairs.
Working collaboratively with a team of technicians to ensure efficient workflow and timely completion of work.
Taking responsibility for assigned tasks and demonstrating pride in delivering high-quality workmanship.

Requirements

Qualified commercial vehicle technician to City and Guilds or NVQ Level 3, or equivalent experience
A good team player with excellent communication skills
Eligible work in the UK
MOT qualification desirable but not essential

What's on Offer?

Competitive basic salary ranging from £42,000 to £45,000 per annum, depending on experience and level
40 or 45 hours a week, Monday to Friday, with rotered Saturdays on an overtime basis at time and a half
An Opportunity to work with a reputable dealership and a supportive team
Additional company benefits
Ongoing training and development opportunities to enhance your skills and career progression

Application

If you are a results-driven professional and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.

About HCP

HCP Automotive leads executive search and automotive recruitment across the UK, Middle East, and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit!

MOT Tester & Vehicle Technician vacancy in Feltham, London.

Our clients are seeking to recruit an experienced MOT Tester and Vehicle Technician who is eligible to work in the UK.

We are representing a company priding themselves in providing exceptional customer service to their customers alongside looking after their colleagues. They offer a work/life balance, including working 8am to 5.30pm Monday to Friday.

The ideal candidate will be an experienced MOT Tester and Mechanic or Technician who has an IMI, City & Guilds, NVQ Level 2, 3 or equivalent, in Motor Vehicle Studies. Happy to work as an MOT Tester, as well as servicing and repairing motor vehicles.

Salary
The Salary for the successful candidate will depend upon the experience of each applicant, however ranges from £29,000 to £35,000 Basic with the opportunity to earn an additional targeted bonus.

Hours
8.30am to 5.30pm Monday to Friday (No Weekends)

Essential:
Experienced Motor Vehicle Technician, willing to work as a MOT Tester and Technician
Valid MOT Licence
Full, UK Driving Licence
Eligible to work in the UK

Interested and wanting to hear more?
Contact us for more information and apply with your CV! Entrust us with your next career move and leave the rest to us!

Application
If you meet the requirements for this role and are interested in joining our client’s team, please apply now for a more in-depth discussion with us.

An opportunity has arisen with our client, a luxury dealer group in Greater London, who are seeking a Motor Vehicle Technician to join their team. Our client prides themselves on offering ongoing training and exposing their colleagues to new opportunities.

The Role:

Diagnose vehicle issues with precision using advanced diagnostic tools and systems.
Perform repairs and maintenance with diligence, adhering to the brand’s high standards.
Clearly communicate technical findings and solutions to colleagues and customers.
Maintain a clean and organized work environment.
Participate in ongoing training and development activities.

Ideal Candidate:

Proven experience as a Technician in a Main Dealership, preferably with a luxury vehicle brand.
Strong attention to detail and multitasking capabilities.
Innovative problem-solving skills.
Exceptional written and verbal communication, tailored to diverse audiences.
High-level customer service with commercial awareness.
Confident use of Microsoft Office tools (Word, Excel, PowerPoint, Outlook).

Personal Attributes:

Passionate about the luxury automotive industry.
Knowledge of luxury brands.
Outstanding interpersonal skills for engaging with colleagues and customers.

Company Support:

Regular training and advice from the experienced team at the dealership.
Development opportunities to achieve excellence in your role.

The Package

A competitive salary alongside company benefits.