Experienced Automotive Service Advisor vacancy in Reading, Berkshire.
We seek an experienced Vehicle Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful Service Centre in Reading. They have a professional working environment, where each team member has opportunities to enhance their skills through training and Career development.
The Role
- Working within a fast paced business priding itself with delivering high levels of professionalism and customer service
- As Service Advisor, you will play an important part in ensuring high service levels are achieved through clear communication and teamwork with internal departments and customers
- Professionally optimising upselling and sales opportunities, along with increasing productivity within the workshop in a manner
- Updating systems and completing the necessary records
You will find no two days are the same!
The Person
- Have the ability to work in a fast paced environment
- Enjoy ensuring Customer Satisfaction and working as part of a team to achieve this
- Communicate well, by phone, written and face to face communication
- Organised, pro-active and able to work multitask
- Have experience as an Automotive, Passenger Car, LCV, HGV Service Advisor, or relevant Customer Service Skills
The Salary
The basic salary is dependent upon the individual skillset, however, ranges from £28,000 to £30,000, with the additional opportunity to enhance your salary with Bonus, Overtime and skills through ongoing manufacturer training and development.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Experienced Automotive Service Administrator vacancy in Reading, Berkshire.
Our clients seek a Vehicle Service Administrator for their Automotive Service Centre in Reading. This is the ideal opportunity for those wishing to enter into a customer service role, with a difference!
We are seeking an experienced Customer Service professional, someone who likes to go the extra mile to ensure customer satisfaction. Along with proven organisational, administrative, customer service skills and the ability to work in a fast paced environment, where each team
member has opportunities to enhance their skills through training and Career development.
The Role
Working within a fast paced business priding itself with delivering high levels of customer service and professionalism. The role is varied and you will find no two days are the same!
As Service Administrator, you will play an important part in ensuring high service levels are achieved through clear communication and teamwork with internal departments and customers
Assisting the Advisors in a support function as required, along with assisting customers professionally, on the phone, in person and in writing
Calling customers prior to the booking to ensure attendance, answering queries, noting relevant information and preparing workload for the Advisors
Building a rapport with the customers, ensuring the process runs smoothly
Following – Up after the visit to ensure it went well and addressing an issues highlighted
Highlighting upselling and sales opportunities, along with increasing productivity within the workshop in a manner
Updating systems and completing the necessary records, invoicing
- Have the ability to work in a fast pacedenvironment
- Enjoy ensuring Customer Satisfaction and working as part of a team to achieve this
- Communicate well, by phone, written and face to face communication
- Organised, pro-active and able to work multitask
- Ideally have experience as an Automotive, Passenger Car, LCV, HGV Service Advisor, or relevant Customer Service Skills, willing to learn and a “can do” and “pro-active” approach
The Salary
The basic salary is dependent upon the individual skillset, however, ranges from £26,000 to £28,000, with the additional opportunity to enhance your salary with Bonus, Overtime and skills through ongoing manufacturer training and development.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
We have an immediate opportunity for an experienced Motor Vehicle Technician to join our client’s premium Commercial Van Centre in Feltham, London as a Light Commercial Diagnostic Technician (Vans).
Are you a qualified Diagnostic Technician, who is travelling out of the area, or do you live within a commutable distance to Feltham; seeking a new challenge with training and development, we want to hear from you!
As Commercial Van Technician at this dealership, you will be working in a fast paced and challenging working environment with a focus on “fixing it right first time.” You will have opportunities to train and develop your skills and earn an achievable, “Time Saved” Bonus.
It is a good time to join this business, as they have a nice management team who believe in career development and progression, as well as developing your skills through training.
What’s needed from you?
- A Certificate confirming your Diagnostic Technician Accreditation
- Experience as a City & Guilds, NVQ, IMI Level 2 or 3 Technician or MOT Tester, Time Served is good too!
- Full UK Driving Licence is essential for this role, for insurance purposes
- Have your own set of Tools (Specialist tools will be provided)
- Recognise the importance of working as part of a team to provide the best levels of service
- Be familiar with working on a range of models of Commercial Vehicles and/or cars, in an accurate and efficient manner with a focus on a “First Time Fix”
- Participate in training and value working in a Team
- You simply need to have the “know how” of how to fix a vehicle and the “willingness to learn and develop,” this company will assist you with developing your skills through training
- Successful track record within the role, ideally with franchise experience in the motor industry
The Package
A competitive basic salary ranging from £34,000 to £45,000 dependent upon your skill level and specialism, with the added opportunity to earn Bonus and overtime (paid at 1.5) and an uncapped OTE in the region of £57,000
The Hours
As the business operates from 7am to 6pm, you have the option to work within those hours, for a better work/life balance, from 8am to 5pm or 7am to 4pm for example.
Monday to Friday, 1 in 3 Saturday mornings 8am to 12 Noon paid at 1.5.
Interested and wanting to hear more?
Contact us for more information and apply with your CV!
Application
If you meet the requirements for this role and are interested in joining our client’s team, kindly apply now for a more in-depth discussion with us.
At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and Bodyshops across the UK. Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.
Whether you are a candidate looking for your next challenge or an employer looking to hire top talent, we are here to help. Our team of experienced recruiters work closely with our clients to understand their specific needs and provide tailored solutions to meet their recruitment requirements.
We are recruiting for an experienced Parts Advisor to join our client's Car Parts Centre in Croydon, Surrey.
The ideal candidate will be familiar with dealing with Retail, Trade, Internal and workshop car parts, using Parts Catalogues and enjoy working in a challenging, fast paced, rewarding working environment.
Salary
The successful candidate will be rewarded a competitive salary package with the opportunity to earn an uncapped bonus with career development, through manufacturer training, along with working Monday to Friday, no weekends,
If you’re keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
Our client, the exclusive distributor for several passenger car brands in the UAE, is seeking an ambitious General Manager to lead their teams. Renowned for delivering exceptional customer experiences, they need an innovative leader who can drive business growth, enhance brand awareness, and consistently achieve performance targets.
The Role
Reporting directly to the CEO, the General Manager will have full P&L responsibility and be pivotal in steering the business towards continued success. You will develop and execute strategic initiatives, manage key stakeholder relationships, and achieve group objectives. This role requires an inspiring leader who can foster a high-performance culture.
Success in this role requires setting ambitious sales targets, maintaining strong relationships with brand principals, and ensuring compliance within corporate guidelines. You will also identify new revenue opportunities, enhance customer retention strategies, and leverage AI for improved customer interactions.
Ideal Candidate
We are looking for a strategic, but hands-on leader with at least 10 years of senior automotive management experience and strong OEM relationship skills. A proven track record of exceeding business targets and driving growth across service, parts, and car sales is essential. The ideal candidate will possess exceptional leadership skills, high emotional intelligence, and expertise in digital transformation initiatives. A customer-centric approach with a focus on brand development is crucial.
What’s on Offer?
This role offers a competitive salary of up to AED 58,500 per month, a performance-related annual bonus of approximately AED 300,000, and benefits including housing allowance, company car, annual air tickets, and private healthcare.
HCP AUTOMOTIVE is the exclusive recruitment partner for this role. If you meet the criteria, please apply or contact Raj Kohli for a confidential discussion.
Experienced Motor Vehicle Technician and MOT Tester, vacancy in North London. The Role
We have a new opportunity for an experienced Motor Vehicle Technician, to join a service workshop where you will find like-minded technical professionals.
We have a new opportunity for an experienced Motor Vehicle Technician, to join a service workshop where you will find like-minded technical professionals.
With a customer focused “first time fix” approach, you will join a productive team of Technicians and receive brand training to further enhance your skills. The Package
Candidates will be rewarded with a competitive salary, dependent upon skillset, ranging from £37,000 to £45,000+ with the opportunity to earn an OTE of £60k, enhanced through ongoing training and development.
Candidates will be rewarded with a competitive salary, dependent upon skillset, ranging from £37,000 to £45,000+ with the opportunity to earn an OTE of £60k, enhanced through ongoing training and development.
The Applicant
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with a competitive opportunities to develop as a Technician through training. Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, with a relevant mechanical Level 3 Qualification are welcomed. Contact me if you have questions concerning this.
The Role
We are currently arranging Interviews for a certified Level 3 Motor Mechanics, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.
If you’re keen to learn more about this opportunity, apply now with your CV!
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
We are currently arranging Interviews for a certified Level 3 Motor Mechanics, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.
Are you a strategic marketing leader with a passion for the automotive industry? Do you have the vision and expertise to elevate brand presence and customer engagement?
Our client, a well-respected automotive passenger car dealership in Bahrain, is seeking an experienced Marketing Manager to enhance brand positioning and customer experience. This role is pivotal in shaping and executing marketing strategies that drive growth, awareness, and engagement in a competitive market.
The Role
As Marketing Manager, you will be responsible for market research, customer surveys, and competitor analysis to refine brand positioning. You will develop and execute marketing campaigns, ensuring compliance with brand guidelines while optimizing return on investment. Managing the production of marketing materials—including leaflets, posters, and digital content—you will oversee copywriting, proofreading, and coordination with designers and printers. Additionally, you will drive digital marketing strategies, build media relationships, and manage PR activities, including press releases and corporate campaigns.
The role also involves organizing high-profile events such as new model launches, motor shows, and press conferences. You will work closely with advertising agencies to develop impactful brand, tactical, and corporate campaigns. Maintaining and expanding a supplier database, securing sponsorships, and overseeing marketing budgets are key aspects of the role. Strong analytical skills will be essential for evaluating pricing positions and preparing monthly market share reports for key stakeholders.
Our Ideal Candidate
Will have a bachelor’s degree in marketing, communications, or a related field, along with at least 5 years of senior marketing experience within the automotive sector. Fluency in English and Arabic is essential. The ideal candidate will possess a strong understanding of digital marketing, great leadership abilities, and outstanding communication and interpersonal skills.
Application
This is an exciting opportunity to join a dynamic organisation offering a competitive salary, career growth opportunities, and a fun collaborative work environment.
Are you a hands-on automotive leader with extensive experience in regional or group-level operations? Do you thrive in complex environments where operational delivery and strategic execution are key?
If so, this is your opportunity to join a market-leading automotive group in Saudi Arabia as Vice President.
About the Role
Reporting directly to the C-Suite executive, you will be responsible for the end-to-end operational performance of some of the world’s most recognised automotive brands. This role is critical in ensuring seamless sales, after-sales, service operations, and parts & accessories distribution across the Kingdom.
You will lead and develop a team of approximately 400+ professionals, optimise efficiency, and drive customer satisfaction and profitability. Your leadership will be instrumental in scaling the business, ensuring competitive market positioning, and enhancing overall performance.
Key Responsibilities
- Oversee vehicle distribution, sales, after-sales operations, ensuring efficiency and profitability
- Drive sales strategies, dealer engagement, and market share growth
- Enhance customer experience, retention, and service quality
- Optimise P&L performance, cost efficiencies, and revenue generation
- Bridge the gap between high-level strategy and frontline execution, ensuring business objectives are met
Who We’re Looking For
This role is tailored for senior automotive professionals who have successfully led multi-brand, multi-site operations at a Regional Director, Operations Director, or Group General Manager level. The ideal candidate will have:
- 10+ years’ leadership experience in automotive distribution or retail group.
- A proven track record of leading large teams and optimising operations.
- P&L responsibility experience, with a strong ability to drive financial performance.
- A strategic mindset with a hands-on, execution-driven leadership style.
What’s on offer
A highly competitive salary, commensurate with the seniority of the role. In addition, a bonus scheme, housing allowance, car, annual air ticket and private healthcare
Application
This is an exceptional opportunity to shape the future of a renowned automotive business in one of the world’s most dynamic markets. Apply now to explore this exciting opportunity.
An opportunity has arisen for a Parts Warehouse Manager for our client in Canterbury, Kent.
You will have the opportunity to work for a successful and busy Automotive Parts hub with opportunities for career progression and training.
The Role
- Organising, maintaining and controlling stock
- Ensuring deliveries received are checked and all items have been sent correctly, securely and safely packed
- Checking invoices and delivery notes
- Responding to customers quickly and providing excellent customer service
- Support Technicians picking parts for them from the warehouse
Who we are looking for
- The successful candidate will be diligent, have excellent attention to detail and a good telephone manner
- A strong work ethic and willingness to learn is required
- Experience within a warehouse is essential, if you have experience of working with parts and/ or an automotive background that would be an added advantage
The Package
Offering a £32,000 – £34,000 Basic, with the opportunity to further enhance the salary with the potential to earn another £2,000. OTE, Between £34,000 – £36,000.
This company will offer training and career progression.
The Hours
The working hours are: 7am – 5pm Monday to Friday; 1 in 3 Saturday mornings.
Interested?
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Service Team Manager vacancy near High Wycombe,
Buckinghamshire.
An exciting career enhancing opportunity has arisen in our client’s Aftersales department near High Wycombe, Buckinghamshire.
This company are an established customer focused and colleague friendly dealership, where you are recognised and rewarded for delivering high levels of customer satisfaction, whilst working as part of a team.
Our client is seeking an experienced customer focused Aftersales professional with proven experience of successfully managing their workload in the capacity of a Service Advisor.
In addition to this, we are looking for someone who is able to multi-task and manage their own team of technicians, along with welcoming customers to the department, workshop loading, updating technicians and managing and updating service customers on the progress of their vehicle and any additional work required, throughout the day.
The person
The ideal candidate will be familiar with working in a fast-paced working environment with quality and customer satisfaction at the forefront of their actions.
This candidate will already be experienced in providing exceptional customer service and take pride in delivering high levels of Customer delight.
We are looking for a candidate who is customer focused and motivated to effectively drive the business forward, by coordinating efficiency and productivity through the workshop. Also, dealing with technical and customer queries and issues in a pro-active manner.
A Full, UK driving licence and proven experience in this role are essential.
Salary
The salary for this role depends upon experience, however ranges from £30,000 to £34,000 Basic, with the opportunity to increase earnings with a targeted uncapped bonus scheme £40K+ OTE, along with many company benefits.
Application
If you’re keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
