Role Details
A fantastic opportunity has arisen for an experienced General Manager – Bodyshop Division to join one of KSA's largest and well-renown paint and body groups. This role is pivotal in driving the profitability, efficiency, and continuous improvement of the Bodyshop operations across multiple locations. Reporting directly to senior leadership, the General Manager will be responsible for developing and executing strategic plans that align with the company’s objectives while ensuring the delivery of exceptional service quality and operational excellence.
THE ROLE
As the General Manager, you will oversee all aspects of the Bodyshop Division, including setting and monitoring key performance indicators to ensure targets are consistently achieved. You will refine policies, processes, and procedures to optimise performance, while managing inventory to prevent disruptions and ensure the availability of tools and equipment. Building strong relationships with insurance providers and coordinating claims management will also be central to the role, along with upholding the highest standards of health and safety throughout all facilities. Additionally, you will address complex customer complaints to guarantee a superior client experience and remain updated on industry trends to recommend technical and operational improvements.
Financial management is a key aspect of this position. You will prepare and oversee the division’s annual budget, ensuring optimal allocation of resources and adherence to financial plans. On the people management side, you will lead workforce planning, and succession planning efforts to maintain a skilled and motivated team. You will also provide mentorship to managers and staff, fostering a culture of continuous improvement and alignment with corporate goals.
WHO WE'RE LOOKING FOR
The ideal candidate will have at least 10 years of experience managing ultra-modern bodyshops offering wide range of services, including 5 years in a senior leadership role where you have managed a group of bodyshops. A proven track record in business development, and stakeholder management is essential, along with strong knowledge of automotive legislation and customer care best practices.
WHAT'S ON OFFER
This position offers a competitive tax-free salary, family benefits, healthcare, and an annual flight allowance. It is an exceptional opportunity for a strategic leader to make a significant impact in a critical division of a renowned automotive organisation.
