Experienced Automotive Service Advisor vacancy in Reading, Berkshire.
We seek an experienced Vehicle Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful Service Centre in Reading. They have a professional working environment, where each team member has opportunities to enhance their skills through training and Career development.
The Role
- Working within a fast paced business priding itself with delivering high levels of professionalism and customer service
- As Service Advisor, you will play an important part in ensuring high service levels are achieved through clear communication and teamwork with internal departments and customers
- Professionally optimising upselling and sales opportunities, along with increasing productivity within the workshop in a manner
- Updating systems and completing the necessary records
You will find no two days are the same!
The Person
- Have the ability to work in a fast paced environment
- Enjoy ensuring Customer Satisfaction and working as part of a team to achieve this
- Communicate well, by phone, written and face to face communication
- Organised, pro-active and able to work multitask
- Have experience as an Automotive, Passenger Car, LCV, HGV Service Advisor, or relevant Customer Service Skills
The Salary
The basic salary is dependent upon the individual skillset, however, ranges from £28,000 to £30,000, with the additional opportunity to enhance your salary with Bonus, Overtime and skills through ongoing manufacturer training and development.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Experienced Automotive Service Administrator vacancy in Reading, Berkshire.
Our clients seek a Vehicle Service Administrator for their Automotive Service Centre in Reading. This is the ideal opportunity for those wishing to enter into a customer service role, with a difference!
We are seeking an experienced Customer Service professional, someone who likes to go the extra mile to ensure customer satisfaction. Along with proven organisational, administrative, customer service skills and the ability to work in a fast paced environment, where each team
member has opportunities to enhance their skills through training and Career development.
The Role
Working within a fast paced business priding itself with delivering high levels of customer service and professionalism. The role is varied and you will find no two days are the same!
As Service Administrator, you will play an important part in ensuring high service levels are achieved through clear communication and teamwork with internal departments and customers
Assisting the Advisors in a support function as required, along with assisting customers professionally, on the phone, in person and in writing
Calling customers prior to the booking to ensure attendance, answering queries, noting relevant information and preparing workload for the Advisors
Building a rapport with the customers, ensuring the process runs smoothly
Following – Up after the visit to ensure it went well and addressing an issues highlighted
Highlighting upselling and sales opportunities, along with increasing productivity within the workshop in a manner
Updating systems and completing the necessary records, invoicing
- Have the ability to work in a fast pacedenvironment
- Enjoy ensuring Customer Satisfaction and working as part of a team to achieve this
- Communicate well, by phone, written and face to face communication
- Organised, pro-active and able to work multitask
- Ideally have experience as an Automotive, Passenger Car, LCV, HGV Service Advisor, or relevant Customer Service Skills, willing to learn and a “can do” and “pro-active” approach
The Salary
The basic salary is dependent upon the individual skillset, however, ranges from £26,000 to £28,000, with the additional opportunity to enhance your salary with Bonus, Overtime and skills through ongoing manufacturer training and development.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Service Team Manager vacancy near High Wycombe,
Buckinghamshire.
An exciting career enhancing opportunity has arisen in our client’s Aftersales department near High Wycombe, Buckinghamshire.
This company are an established customer focused and colleague friendly dealership, where you are recognised and rewarded for delivering high levels of customer satisfaction, whilst working as part of a team.
Our client is seeking an experienced customer focused Aftersales professional with proven experience of successfully managing their workload in the capacity of a Service Advisor.
In addition to this, we are looking for someone who is able to multi-task and manage their own team of technicians, along with welcoming customers to the department, workshop loading, updating technicians and managing and updating service customers on the progress of their vehicle and any additional work required, throughout the day.
The person
The ideal candidate will be familiar with working in a fast-paced working environment with quality and customer satisfaction at the forefront of their actions.
This candidate will already be experienced in providing exceptional customer service and take pride in delivering high levels of Customer delight.
We are looking for a candidate who is customer focused and motivated to effectively drive the business forward, by coordinating efficiency and productivity through the workshop. Also, dealing with technical and customer queries and issues in a pro-active manner.
A Full, UK driving licence and proven experience in this role are essential.
Salary
The salary for this role depends upon experience, however ranges from £30,000 to £34,000 Basic, with the opportunity to increase earnings with a targeted uncapped bonus scheme £40K+ OTE, along with many company benefits.
Application
If you’re keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
We are looking for a customer-focused Service Advisor to join our client's busy dealership in Bedford.
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £29,000-£31,000 + OTE up to £40,000 uncapped
- Working hours are Monday – Friday, 8am – 6pm, 45 hours per week and Saturday 8am – 12.30pm
Apply with your CV today!
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
We are looking for a customer-focused Service Advisor to join our client's busy dealership in Woolwich.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £28,000-£31,500 + OTE up to £53,000
- Working hours are Monday – Friday, 8am – 6pm, 45 hours per week and Saturday 8am – 12.30pm (1 in 3, paid as additional hours)
Apply with your CV today!
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Borehamwood? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment is a must
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £35,000 OTE (uncapped)
- Company and manufacturer training
- Long Service holiday rewards that increase with your length of service
Application Process
Please apply with your CV today.
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Watford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £36,000 OTE (uncapped)
- Company and manufacturer training
- Monday to Friday, 1 in 7 Saturdays!
Application Process
Please apply with your CV today.
We are looking for a customer-focused Service Advisor to join our client's premium dealership in Watford.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £28,000-£30,000 + OTE up to £35,000
- Manufacturer training and career development
Apply with your CV today!
Our client, located near Bromley, is looking to hire an experienced Motor Vehicle Technician for their reputable brand.
Interested candidates should have demonstrated experience as a Motor Vehicle Technician within a main dealership.
Responsibilities:
- Perform servicing, diagnostics, and repairs on vehicles to high standards
- Provide expert technical advice to customers
- Deliver exceptional customer service
- Maintain cleanliness and organisation in the workshop
- Communicate effectively with the Service Reception team and Workshop Control
Requirements:
- Full UK Driving Licence
- NVQ Level 3 in Light Vehicle Maintenance
- Experience in a main dealership setting is a must
The Package:
- Basic Salary: £33,000 to £36,000 (dependent on main dealer experience) OTE £50,000 to £60,000 + per annum
- Monday – Friday, 8am to 5pm with Sat, 8am to 12.30pm on a 1 in 4 rota basis, paid as overtime.
If you're interested in this opportunity, please apply now with your CV!
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Guilford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £27,000 – £29,000 + up to £35,000 OTE
- Company and manufacturer training
- Long Service holiday rewards that increase with your length of service
Application Process
Please apply with your CV today.
