We are seeking an experienced and driven Service Manager to join one of Saudi Arabia's leading and most innovative automotive dealership groups. If you are currently working as a Service Manager within an automotive dealership and are based in Makkah or Ar Riyad, this could be the perfect opportunity for your next challenge.
This role offers the chance to make a significant impact within a high-performing team and contribute to the success of a rapidly growing organization recognized for excellence in customer service and operations.
The Role
- Oversee the day-to-day operations of the service department, ensuring the highest levels of efficiency and customer satisfaction.
- Drive service sales and profitability, meeting and exceeding dealership targets.
- Develop and implement processes to improve workflow, productivity, and quality.
- Lead, mentor, and motivate a team of technicians and service advisors.
- Build and maintain strong relationships with customers, providing exceptional service and resolving issues promptly.
- Monitor and manage performance metrics, including customer satisfaction scores, workshop efficiency, and revenue targets.
Ideal Candidate
- Proven experience as a Service Manager within an automotive dealership.
- Strong understanding of workshop operations, customer service, and dealership processes.
- Currently residing in Makkah or Riyadh, with a willingness to embrace a fresh challenge.
- Excellent leadership and team management skills, with the ability to inspire and develop staff.
- A track record of achieving and exceeding targets in a high-performance environment.
- Passionate about delivering exceptional customer experiences.
What’s on Offer
Competitive salary and incentive scheme plus accommodation, car, annual air ticket and healthcare.
If you’re ready to take on a fresh challenge and make your mark with a leading KSA dealership group, we’d love to hear from you.
We're seeking a results-driven Parts General Manager to join a dynamic team in Saudi Arabia. This role presents a unique opportunity to lead our clients’ parts operations in a rapidly growing market, overcoming complex supply chain challenges and driving business growth.
The position primarily focuses on wholesale parts management, serving both domestic and export markets outside of Saudi Arabia. Reporting directly to the Head of Aftersales, the role oversees the ordering of parts from the UAE for resale within Saudi Arabia and international markets.
The Role
- Manage wholesale parts operations, including sourcing, negotiation, and supply chain management.
- Ensure the optimal flow of parts between Saudi Arabia and international markets.
- Oversee inventory management and distribution for both domestic and export markets.
- Develop and maintain strong supplier relationships, prioritizing cost-effective and efficient solutions.
- Collaborate with the National Retail Parts Manager to align strategies and enhance service offerings.
- Work closely with internal teams to identify opportunities for business growth and process improvement.
Ideal Candidate
- Proven experience in parts sourcing, supply chain management, and negotiation within the automotive industry.
- Strong knowledge of the parts business, ideally with experience in the Middle East, particularly KSA or other GCC countries with significant automotive volume.
- Passionate, driven, and ambitious, with a focus on achieving results.
- Experience in both domestic and export markets is a significant advantage.
- Fluency in Arabic is not required, but familiarity with the region's business culture and dynamics is essential.
What’s on Offer
Competitive salary and a super bonus and incentive scheme plus Housing Allowance, Car, Healthcare and Annual Air Ticket.
This is an exciting opportunity for a passionate and driven individual to make a significant impact within a leading automotive group. If you're looking for a fresh challenge, we encourage you to apply.
Are you a dynamic and ambitious Executive Assistant with a proven track record of supporting C-suite executives?
This is your opportunity to work at the heart of one of Saudi Arabia’s leading multi-faceted corporations, directly supporting their visionary Chairman. In this high-profile role, you will manage complex schedules, coordinate international travel, and handle sensitive business and personal matters, all while acting as a trusted representative of the Chairman and the company.
We are seeking a polished, discreet, and highly organised individual who can thrive under pressure and deliver exceptional results. If you have a background as an EA in either the automotive, hospitality, or legal sectors, along with outstanding communication and leadership skills, we want to hear from you.
The Role
- Manage intricate diaries and schedules
- Organise complex international travel and itineraries
- Draft correspondence and presentations
- Prepare for Board meetings, including agendas and paperwork
- Build strong relationships with key stakeholders
Who We’re Looking For
- Extensive EA experience at C-suite level
- Client-facing with exceptional communication skills and bags of charisma
- High emotional intelligence and stakeholder management skills
- Strategic thinker with outstanding organisational abilities
- Ability to meet exacting standards in a fast-paced environment
Tax-Free Package
Base salary SR 25,000 per month (£63,600 per annum) plus annual performance-related bonus, accommodation allowance, company car, private healthcare and annual air ticket.
Application
Apply in confidence with your latest CV.
Our client is recruiting a Technical Specialist to support and develop their team of technicians to raise standards in the workshop, promoting first time fix and minimal repeat repairs.
As Technical Specialist you will be a current Master Technician for a prestige or luxury passenger car brand with your training and qualifications gained from the UK or Europe.
Requirements
- Master Technician Certificate Holder from a premium or luxury car brand
- Currently working in a franchised dealer supporting and developing the technical team
- Middle East experience is an advantage as you will have worked within a multi-national dynamic
- Excellent written and verbal English skills
- Provide a hands-on approach to fault repairing
- Patience and ability to train/develop staff within a multi-national environment
The Package
Salary package of SAR 20,000 per month plus car allowance, monthly bonus and expat benefits.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
A fantastic opportunity has arisen for an experienced General Manager – Bodyshop Division to join one of KSA's largest and well-renown paint and body groups. This role is pivotal in driving the profitability, efficiency, and continuous improvement of the Bodyshop operations across multiple locations. Reporting directly to senior leadership, the General Manager will be responsible for developing and executing strategic plans that align with the company’s objectives while ensuring the delivery of exceptional service quality and operational excellence.
THE ROLE
As the General Manager, you will oversee all aspects of the Bodyshop Division, including setting and monitoring key performance indicators to ensure targets are consistently achieved. You will refine policies, processes, and procedures to optimise performance, while managing inventory to prevent disruptions and ensure the availability of tools and equipment. Building strong relationships with insurance providers and coordinating claims management will also be central to the role, along with upholding the highest standards of health and safety throughout all facilities. Additionally, you will address complex customer complaints to guarantee a superior client experience and remain updated on industry trends to recommend technical and operational improvements.
Financial management is a key aspect of this position. You will prepare and oversee the division’s annual budget, ensuring optimal allocation of resources and adherence to financial plans. On the people management side, you will lead workforce planning, and succession planning efforts to maintain a skilled and motivated team. You will also provide mentorship to managers and staff, fostering a culture of continuous improvement and alignment with corporate goals.
WHO WE'RE LOOKING FOR
The ideal candidate will have at least 10 years of experience managing ultra-modern bodyshops offering wide range of services, including 5 years in a senior leadership role where you have managed a group of bodyshops. A proven track record in business development, and stakeholder management is essential, along with strong knowledge of automotive legislation and customer care best practices.
WHAT'S ON OFFER
This position offers a competitive tax-free salary, family benefits, healthcare, and an annual flight allowance. It is an exceptional opportunity for a strategic leader to make a significant impact in a critical division of a renowned automotive organisation.
Experienced Service Advisor vacancy near Canterbury, Kent.
We seek an experienced Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful car dealership in Canterbury.
They have a professional working environment, with a delightful management team, where each team member has opportunities to enhance their earning potential with targeted bonus and career development, through training.
The Role
Working in an established Service Centre, the successful candidate will have experience of managing a service desk. Along with working as part of a team, they will also be focused on delivering high levels of customer service.
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a manufacturer trained Service Advisor.
The Salary
The salary is dependent upon the individual skillset, however is around £28,000 basic, with the additional opportunity to earn bonus, enhanced through ongoing training and development.
If you’re keen to learn more about this opportunity, kindly apply now with your CV!
Entrust us with your Career and leave the rest to us…
We look forward to hearing from you.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Service Team Manager vacancy near High Wycombe,
Buckinghamshire.
An exciting career enhancing opportunity has arisen in our client’s Aftersales department near High Wycombe, Buckinghamshire.
This company are an established customer focused and colleague friendly dealership, where you are recognised and rewarded for delivering high levels of customer satisfaction, whilst working as part of a team.
Our client is seeking an experienced customer focused Aftersales professional with proven experience of successfully managing their workload in the capacity of a Service Advisor.
In addition to this, we are looking for someone who is able to multi-task and manage their own team of technicians, along with welcoming customers to the department, workshop loading, updating technicians and managing and updating service customers on the progress of their vehicle and any additional work required, throughout the day.
The person
The ideal candidate will be familiar with working in a fast-paced working environment with quality and customer satisfaction at the forefront of their actions.
This candidate will already be experienced in providing exceptional customer service and take pride in delivering high levels of Customer delight.
We are looking for a candidate who is customer focused and motivated to effectively drive the business forward, by coordinating efficiency and productivity through the workshop. Also, dealing with technical and customer queries and issues in a pro-active manner.
A Full, UK driving licence and proven experience in this role are essential.
Salary
The salary for this role depends upon experience, however ranges from £30,000 to £34,000 Basic, with the opportunity to increase earnings with a targeted uncapped bonus scheme £40K+ OTE, along with many company benefits.
Application
If you’re keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our Client is an automotive dealership based in Chiswick, West London. They have an opportunity for an experienced Motor Vehicle Technician to join their team.
Ideal Candidate
Interested candidates should have proven experience of working as a Motor Vehicle Technician and/or MOT Tester Technician.
You will be a qualified IMI Level 2 or IMI Level 3 Motor Vehicle Technician (or equivalent) and have experience of working in a fast paced working environment with a focus on “fixing it right first time”.
Master Technicians, Diagnostic and Service Technicians as well as those trained in an Independent Garage are all welcome to apply, as manufacturer training and continued development will be provided.
The Package
The Basic salary ranges from between £34,000 to £50,000, with an uncapped bonus structure.
The Hours
Flexible working hours, 42.5 hours a week Monday to Friday & 1 in 4 Saturdays
Interested and wanting to hear more? Contact us for more information and apply with your CV!
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
Our clients have an immediate vacancy for an experienced dealership trained Sales Administrator to join their fast paced sales team in a supportive work environment in Chiswick, West London.
This company are an established, customer focused and colleague friendly dealership, where customer satisfaction is achieved through teamwork and you are recognised and rewarded.
The ideal candidate
We are looking for an experienced Sales Administrator who will be familiar with working in as fast paced sales environment, supporting the sales team in a proactive manner.
Dealing with all aspects of the sales process, including, creating and maintaining customer sales records, ordering New, Pre-Owned and Fleet vehicles. Also, dealing with the taxation and carrying out HPI checks on pre-owned vehicles.
Salary
The successful candidate will be rewarded with a salary of £32,000 per annum, working Monday to Friday and no weekends!
Application
If you’re familar with this role and keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our Client is an Automotive Commercial Van Centre in St Albans, Hertfordshire. They have an opportunity for an experienced Motor Vehicle Technician to join their team.
Ideal Candidate
Interested candidates should have proven experience of working as a Motor Vehicle Technician and/or MOT Tester Technician with Passenger Cars, or Vans.
You will be a qualified Level 2 or Level 3 Motor Vehicle Technician (or equivalent) and have experience of working in a fast paced working environment, with a focus on “fixing it right first time”.
The Package
The Basic salary ranges from between £34,000 to £45,000, with an uncapped bonus structure.
Interested and wanting to hear more? Contact us for more information and apply with your CV!
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
